Hi guys,
Can you please help me with the NOC code for my Job profile.
My designation is Repair Administrative Representative. And below are my duties:
1. Providing information to internal and external customers in the form of statistical data, repairs fulfilled and any information relating to the customer relations process.
2. Day to day repair order issuance, customer/dealer relations management and vendor management.
3. Providing exceptional customer service to internal and external customers via phone.
4. Data entry - create and manage repair orders in support of the service administration group to ensure that requirements and deadlines for each repair are met.
5. Accounting duties - performing daily cash balancing, collection of unpaid, dunning letters, account credit and reconciliations, etc.
6. Assist accounting with repair order invoicing discrepancies.
7.Other administrative or clerical duties as assigned by Customer Relations Supervisor. Such as department maintenance, public memo, e-survey pulling, filing, etc.
Please suggest.
Thanks in advance!