CPP-Ottawa

[EmSNYC]

No COPR Yet.

 

[msbigshot]

No COPR Yet.

Ugh, I'm in the same boat.. Nothing yet. I'm going to call them first thing in the morning tomorrow & see if they've actually at least sent it out. ???

 

[Majromax]

Ugh, I'm in the same boat.. Nothing yet. I'm going to call them first thing in the morning tomorrow & see if they've actually at least sent it out. ???

Please let us know what you hear, if anything. I hope you receive good news there, but if yours hasn't been mailed out then at least we can commiserate together.

From what the agent told me yesterday, the call centre can confirm whether or not anything has been mailed, but if it has not been mailed they cannot discuss the application.

 

[EmSNYC]

I called the two days ago (went the French route to save time) and the agent basically gave vague responses telling me not to worry. Well, to be honest I don't mind receiving the COPR a little later as long as the medical extension is reasonable and I have enough time to prepare the transition to Canada.

 

[Ontariobat]

I called the two days ago (went the French route to save time) and the agent basically gave vague responses telling me not to worry. Well, to be honest I don't mind receiving the COPR a little later as long as the medical extension is reasonable and I have enough time to prepare the transition to Canada.

Weird. I called a couple of days ago and they mentioned it was shipped out that day and they told be I'd been approved and should expect the COPR in the mail soon.

 

[msbigshot]

Please let us know what you hear, if anything. I hope you receive good news there, but if yours hasn't been mailed out then at least we can commiserate together.

From what the agent told me yesterday, the call centre can confirm whether or not anything has been mailed, but if it has not been mailed they cannot discuss the application.

So I just called the call center and basically was told NOTHING. I explained that I received a DM on my online status & was wondering if they could shed more light on that. Rather something had been mailed out or not... She then began talking in circles about how she cannot do anything unless it says that they will contact me regarding their decision. I explained again, that was in fact what was stated when I checked my ecas. Then she said that I am more than welcome to send Ottawa a message and inquire because it's a pilot program they've launched? WHAT? I told her I applied Outland-Family Class-Spouse.. Still, nothing she can do. ? Did I call the wrong people......?!?!?!??! AHHH.

 

[lleahdoll]

So I just called the call center and basically was told NOTHING. I explained that I received a DM on my online status & was wondering if they could shed more light on that. Rather something had been mailed out or not... She then began talking in circles about how she cannot do anything unless it says that they will contact me regarding their decision. I explained again, that was in fact what was stated when I checked my ecas. Then she said that I am more than welcome to send Ottawa a message and inquire because it's a pilot program they've launched? WHAT? I told her I applied Outland-Family Class-Spouse.. Still, nothing she can do. ? Did I call the wrong people......?!?!?!??! AHHH.

I have seen some suggest to call and tell them your MP said you were approved and you need to know when your COPR was mailed to arrange travel plans.

That has seemed to work for multiple people now! Good luck!

 

[Majromax]

She then began talking in circles about how she cannot do anything unless it says that they will contact me regarding their decision. I explained again, that was in fact what was stated when I checked my ecas. Then she said that I am more than welcome to send Ottawa a message and inquire because it's a pilot program they've launched? WHAT? I told her I applied Outland-Family Class-Spouse.. Still, nothing she can do. ? Did I call the wrong people......?!?!?!??! AHHH.

My script was "I have applied for permanent residence; my UCI number is <blank>. As of June 30, the online status has said that 'a decision has been made and the visa office will contact you', but I have received no such contact. Can you tell me whether anything has yet been sent to me regarding this decision?"

Certainly no "pilot project" applies to you, so my guess is that the (inexperienced or unhelpful) call centre agent heard an open-ended question and thought you were asking about a general status update. Once that impression was made, obviously (eyeroll) nothing else was going to matter and the agent wanted you off the phone as soon as possible.

(Edit to add)

If it gets down to a reason for calling, we're really not just calling for our own peace of mind. If Ottawa had mailed us our COPRs but we had not yet received them, we would need to get the document reissued and replaced as lost in the mail. We obviously can't do that if we were unaware of their original issue. That didn't come up in my own call on Wednesday, but I was prepared for it.

 

[Ontariobat]

That's almost exactly what I said, Majromax. I would try calling again. I was even able to squeak the approval and a congratulations out of them.

 

[Majromax]

That's almost exactly what I said, Majromax. I would try calling again. I was even able to squeak the approval and a congratulations out of them.

From what I could glean from my conversation earlier in the week, if the COPR had been sent then the agent could have confirmed acceptance, which would be consistent with your experience.

 

[Ontariobat]

From what I could glean from my conversation earlier in the week, if the COPR had been sent then the agent could have confirmed acceptance, which would be consistent with your experience.

Good point. The person did also want to confirm that I'd been waiting longer than the time suggested (16 months). So I'm not sure I would have gotten anything out of her if I'd been under that time on the application.

 

[msbigshot]

Good point. The person did also want to confirm that I'd been waiting longer than the time suggested (16 months). So I'm not sure I would have gotten anything out of her if I'd been under that time on the application.

That was another thing at the end of the conversation she said well if you applied any time after March 2014 then I can't give any information because I hadn't passed that timeline yet... Geeze. They really know how to test your patience....

 

[Jaffamuzz]

That was another thing at the end of the conversation she said well if you applied any time after March 2014 then I can't give any information because I hadn't passed that timeline yet... Geeze. They really know how to test your patience....

A few weeks ago I was told by the agents that my application was almost done, they were just waiting on a couple of things. Then suddenly, I couldn't get any information at all. I was told they were instructed to NOT give ANY information anymore if the application was within the 16 month period.

Recent policy change.

 

[fiona2009]

Does anyone have any data on average time between In Progress to Decision Made?

 

[Aquakitty]

Does anyone have any data on average time between In Progress to Decision Made?

Looking at the 2015 spreadsheet, it's pretty fast. A week to two weeks.