Hi guys- I just received my PR in the end of January. I've been working in Canada since 2016 with a temp. SIN, and just received the new one. When I try to register for an online CRA account, it first tells me I need to " Validate your identity—social insurance number" When I enter my SIN (have tried the new one and the temp. one), it gives me this error:
Error—ERR.038
We need to verify your personal information.
Contact us for help.
I called CRA a month ago and they said to wait one month for them to "link" the temporary SIN to the new one. Now I can't even get through as the 1-800 number says all the queues are full and hangs up. Anyone else have this issue?
Error—ERR.038
We need to verify your personal information.
Contact us for help.
I called CRA a month ago and they said to wait one month for them to "link" the temporary SIN to the new one. Now I can't even get through as the 1-800 number says all the queues are full and hangs up. Anyone else have this issue?