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Cannot login to myCIC account

Alexios07

Champion Member
Jun 22, 2015
1,002
136
Job Offer........
Pre-Assessed..
For some reasons, I've been having a very hard time to login to myCIC account. Usually, I go to this link: http://www.cic.gc.ca/english/e-services/mycic.asp, then Continue to GCKey, after input username and pw, I will be in, but for this week, it keeps kicking me back to the www.cic.gc.ca. I have to try at least 10 times, before I can login. Anyone has the same issue?

Update / Temporary fix:

ht7 said:
1. Sign in using either Safari or Chrome (or any other browsers, doesn't matter).

2. Go as far as you can, till you are kicked out. -> Do not close this browser

3. Open another browser.

4. Sign in to CIC using this browser, it will go through.(at least for me, this always works).
 
 

sunichak

Star Member
Dec 13, 2014
140
6
122
Bangalore
Category........
Visa Office......
India
NOC Code......
2174
Job Offer........
Pre-Assessed..
Try opening it in incognito mode or in different browser. Make sure you type right. Or else it may lock your account for 24 hours.
 

ash5ash

Full Member
Jan 5, 2015
48
3
Ya.. I too face this issue, it will only let me in after several attempts. Not sure why is that I have tried multiple browser and couple of operating systems.
 

ht7

Star Member
Jun 16, 2015
102
10
Category........
Job Offer........
Pre-Assessed..
I have faced this issue since I first accessed it in June and I think I have a consistent work around. Here is how I always get in:

1. Sign in using either Safari or Chrome.
2. Go as far as you can, till you are kicked out.
3. Open another browser(if you did step 1 in Chrome, open Safari and vice versa).
4. Sign in to CIC using this browser, it will go through.(at least for me, this always works).
 

CanadaWeCome

Champion Member
Oct 1, 2015
2,387
126
122
Category........
Visa Office......
Express Entry FSW Outlander
NOC Code......
4031/4032
Job Offer........
Pre-Assessed..
Nomination.....
Awaiting
AOR Received.
15-12-2015
IELTS Request
27-06-2015
Weird...to say the least
 
 

Alexios07

Champion Member
Jun 22, 2015
1,002
136
Job Offer........
Pre-Assessed..
ht7 said:
I have faced this issue since I first accessed it in June and I think I have a consistent work around. Here is how I always get in:

1. Sign in using either Safari or Chrome.
2. Go as far as you can, till you are kicked out.
3. Open another browser(if you did step 1 in Chrome, open Safari and vice versa).
4. Sign in to CIC using this browser, it will go through.(at least for me, this always works).
I had tried Chrome, Firefox, IE and Edge, but none of them fix the issue. Hopefully your trick will work.
 

iom

Full Member
Sep 15, 2015
29
2
Category........
Visa Office......
Accra
NOC Code......
3112
Job Offer........
Pre-Assessed..
App. Filed.......
19/08/2015
AOR Received.
19/08/2015
Med's Done....
29/07/2015
Passport Req..
25/01/2016
VISA ISSUED...
09/02/2016
I read in another post that you log in till you see the continue button ( I think 2nd step after GCkey login button). Wait about 3 to 5 minutes before you click the continue button. Works for me most of the time when I'm patient enough to wait.
 

sunichak

Star Member
Dec 13, 2014
140
6
122
Bangalore
Category........
Visa Office......
India
NOC Code......
2174
Job Offer........
Pre-Assessed..
This has been there since i signed up for express entry :)
I usually prefer using incognito in google chrome. For one or two attempts, it redirects me to cic page. But after third attempt, it usually allows me to mycic account. Try it and let us know if it works :)
 
 

cyronn

Hero Member
Aug 18, 2015
261
13
Category........
Visa Office......
New Delhi
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
22-01-2016
AOR Received.
22-01-2016
Passport Req..
26-02-2016
VISA ISSUED...
03-03-2016
Try seeing if it works after logging out properly. I've had this issue when I close the browser without logging out.
 

montee

Member
Jan 8, 2015
15
0
Hello
I have had this problem since 1 oct with no resolution. I don't use the GCkey but the Secure Sign in partner. I have tried everything and still for more than 3 weeks haven't got in! Still waiting for the CIC support to get back to me.

None of the suggested solutions here have helped in my case unfortunately. I have tried logging in from windows and mac, from chrome, safari, explorer, firefox, from home and from work. All the same. I get to mycic ok->click go to secure signin partner ->click on my bank and sign in there and then get passed back to mycic. so far so good.

When I accept the MyCIC terms, instead of the profile page, I get a page asking me to enroll! no error or anything. I have an ITA from sep 18th and was in the middle of uploading documents as per my checklist.
 

IndoCanadian2015

Star Member
May 4, 2015
113
22
I have had this problem ever since I created my cic login. I have tried multiple browsers (Firefox, Chrome, IE and Safari) and both Windows and MacOS, and nothing seems to fix this.
 

Alexios07

Champion Member
Jun 22, 2015
1,002
136
Job Offer........
Pre-Assessed..
IndoCanadian2015 said:
I have had this problem ever since I created my cic login. I have tried multiple browsers (Firefox, Chrome, IE and Safari) and both Windows and MacOS, and nothing seems to fix this.
Try ht7's workaround, it works for me.

ht7 said:
I have faced this issue since I first accessed it in June and I think I have a consistent work around. Here is how I always get in:

1. Sign in using either Safari or Chrome.
2. Go as far as you can, till you are kicked out.
3. Open another browser(if you did step 1 in Chrome, open Safari and vice versa).
4. Sign in to CIC using this browser, it will go through.(at least for me, this always works).
 
 

Vinzy

Star Member
Oct 1, 2014
120
3
Qatar
Category........
Visa Office......
LVO (Processing) / ADVO (PP Sub)
NOC Code......
2281/2171
Job Offer........
Pre-Assessed..
App. Filed.......
29-02-2016
Nomination.....
25-12-2015
AOR Received.
01-3-2016
IELTS Request
01-05-2015
Med's Done....
04-03-2016
Interview........
NA
Passport Req..
18-05-2016
VISA ISSUED...
15-6-2016
LANDED..........
02-11-2016
Dear Everyone,

I seem to have forgotten my user id for MyCIC, is there a way to recover it. I remember the password and answers to the preset security questions. Please let me know. Thank you.

Regards,
Vinay,
 

Raz3

Star Member
Nov 23, 2015
162
3
Visa Office......
New Delhi
App. Filed.......
20-08-2014
File Transfer...
14-10-2014
Med's Request
15-10-2014....remeds October 3 2016
Med's Done....
20-10-2014...DNA results August 11 2016
Interview........
sceduled for April 2016....passed
Passport Req..
DM June 27 2017....Praying for the day
VISA ISSUED...
Inshallah
LANDED..........
Counting every second...Happiest day of my life
Mine doesn't work either