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Canadian Passport - Mail-In Application Timelines

rhi

Hero Member
Dec 10, 2013
272
52
Category........
Visa Office......
NDVO
NOC Code......
2133
Job Offer........
Pre-Assessed..
App. Filed.......
13-Aug-15
Doc's Request.
Not Requested
Nomination.....
06-July-15
AOR Received.
09-Nov-15
IELTS Request
Submitted with Package
File Transfer...
30-Nov-15
Med's Request
02-Feb-16
Med's Done....
5-Feb-16, ECAS updated 25-feb- 16
Passport Req..
DM on 3 mar 16 & PPR on 7 th march 16
VISA ISSUED...
15th Mar 16
LANDED..........
Very Soon
Oh jeez …. I called yesterday passport call centre and guy said your passport will take 6-8 week time to receive as our staff is busy. Even though he repeated that 6-8 week time is not confirmed and may take more than that. Call centre person also added that applying in person at Service Canada will be most delayed incomparable to all other ways to apply…
You cant trust even the service canada clerk as he printed on my receipt that expected mail out date is Dec 2 as I applied on Nov4.
Bloody waiting game starts again for me…..
 

princecharles77

Star Member
Feb 15, 2020
65
38
Oh jeez …. I called yesterday passport call centre and guy said your passport will take 6-8 week time to receive as our staff is busy. Even though he repeated that 6-8 week time is not confirmed and may take more than that. Call centre person also added that applying in person at Service Canada will be most delayed incomparable to all other ways to apply…
You cant trust even the service canada clerk as he printed on my receipt that expected mail out date is Dec 2 as I applied on Nov4.
Bloody waiting game starts again for me…..
oh wow, sorry to hear that. I guess the only silver lining is that they tend to be very wrong about timeframes... so only time will tell for you, but I'm betting it'll be way faster than that.
 

vatscm

Full Member
Jun 30, 2017
25
7
Hello all,

I filled our Passport applications without waiting for the delivery of Citizenship Certificates and therefore, while I have everything typed in the application (which auto generates the QR code on first page of the PDF), Citizenship Certificate field is empty.

I also got these signed by the guarantor. Will it be okay to fill up the citizenship certificate number by hand, once I get the certificates?
Or will Passport office (or Service Canada) say that either the entire application should be typed (so it can be scanned by them) or entire application should be hand written?

Has anyone been through this? Partially typed, partially handwritten application for Passport?

Please advise.
 

princecharles77

Star Member
Feb 15, 2020
65
38
Hello all,

I filled our Passport applications without waiting for the delivery of Citizenship Certificates and therefore, while I have everything typed in the application (which auto generates the QR code on first page of the PDF), Citizenship Certificate field is empty.

I also got these signed by the guarantor. Will it be okay to fill up the citizenship certificate number by hand, once I get the certificates?
Or will Passport office (or Service Canada) say that either the entire application should be typed (so it can be scanned by them) or entire application should be hand written?

Has anyone been through this? Partially typed, partially handwritten application for Passport?

Please advise.
yes, that's fine as long as the handwritten info is legible. mine was also a combo of both as are most. good luck! ❤
 
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keypad

Hero Member
Sep 29, 2013
307
76
Category........
Visa Office......
NDVO
Job Offer........
Pre-Assessed..
App. Filed.......
03-10-2012
IELTS Request
Sent with application
Med's Request
15-10-2013
Med's Done....
26-10-2013
Passport Req..
15-10-2013
VISA ISSUED...
05-03-2015
LANDED..........
29-09-2015
I am preparing my passport application and need some clarification on the following.

1. Page 3 - Section 7(B) - Is it mandatory to provide the employer's telephone? Is it okay if we left this blank?
2. Page 3 - Section 9 - The form says that the emergency contact information is optional. Does anyone have any experience of leaving this blank?
3. Do we need to print all pages of the application including guidelines or just the first three pages will suffice?
 

bluecheese123

Member
Feb 24, 2021
12
0
well everybody, today was the day! I finally got my passport! so here's my timeline for anyone applying by mail from the US...

10/23/2021: Mailed off app to my guarantor in Canada.
10/28/2021: Guarantor mailed off my app to Passport Canada via Canada Post Xpresspost.
10/29/2021: App was delivered to Passport Canada Gatineau office.
11/03/2021: CC was charged.
11/11/2021: Submitted an online status request. [this was never answered]
11/12/2021: Phoned Passport Canada. Agent said it was too early to obtain the status. Agent said it could take 3 months to get a passport.
11/17/2021: Phoned Passport Canada. Obtained my file number and they said they needed my physical work address and this was delaying the processing of my application. I gave them the information and they said this would start the clock for my application; i.e. 20 business days or new due date of 12/15/2021.
11/19/2021: Phoned Passport Canada to check my status again to ensure that everything was on track for completion. They said that no new information would be needed and the agent processing the app would call if there were any other questions or concerns.
11/24/2021: Phoned Passport Canada to check my status. My passport was approved and sent for printing. They said I could call in a week to check on the tracking numbers.
11/25/2021: My passport and proof of citizenship were sent to me via Canada Post / FedEx to my US address.
11/26/2021: Phoned Passport Canada for my tracking numbers and received them.
11/29/2021: Received my passport and proof of citizenship.

total time: 20 business days after they received my app in their mail room.
total phone calls: 5 calls to Passport Canada

lessons learned:

1. Be sure to phone as soon as it has been 10 business days since your app was delivered to their mail room for a status report. You will learn about any missing information that you can correct. And if it is info you have to fax it will take around 5 business days for it to show up in the system... so good to be ahead on this and early; as I've seen with a family member who applied at the same time and is still dealing with this issue.
2. Phone 5 business days after each time you have corrected something to ensure that there is nothing else and that the item you corrected has been resolved.
3. Despite their promises of phoning you to ask about missing info or clarification they don't seem to do that and your app will be delayed unnecessarily; as has been my experience.
4. Phoning at the moment they open is fantastic because you get right through to someone immediately; i.e. at 7:30am Eastern time.
5. My app probably would have been finished and my passport have been delivered to me by 14 days if I had not had that initial physical work address issue that I did not know about for 9 business days after they charged my CC and never called about.
6. Agents will give you some pretty bad information about timeframes. As you can see, if I had listened to them and waited a week I never would have gotten tracking numbers and with my proof of citizenship in the packet I wanted to know where it was at all times; paranoid I guess. *smile* Also if I had listened to them initially, the first agent told me it could take 3 months for a passport. They all said an agent would phone if they had questions or issues and they never did, even when they saw there was an issue when they charged my CC. So, follow your instincts and phone them more than you think you should to find out what you need to know sooner rather than later.

I hope all this helps you all have smooth experiences! Overall it went pretty smooth, just that one hiccup for me and a lot more phoning to stay on top of it than I had planned, but it all worked out and I finally have my infallible proof of citizenship and am so grateful! Oh and as far as I am aware, none of my references nor my guarantor were contacted.
Hi, when mailing from the US, I understand the guarantor must be a Canadian citizen but can the two references be of someone from the US?
I assume you didn't select urgent processing, correct?
Assuming you are in the US on some visa and I-94, how did you update the I-94 after receiving the new Canadian passport?

Thank you!
 

M_Bd

Star Member
Oct 5, 2014
159
18
Dhaka
Category........
Visa Office......
Singapore
NOC Code......
3112
Job Offer........
Pre-Assessed..
App. Filed.......
29-09-2014
Doc's Request.
21-04-2016
Nomination.....
09-01-2015
AOR Received.
13-02-2015
IELTS Request
Submitted with application
Med's Request
21-04-2016
Med's Done....
24-04-2016
Interview........
Waived, Alhumdulillah
Passport Req..
03-05-2016
VISA ISSUED...
20-05-2016
LANDED..........
16-09-2016
In that case you can go on passport canada website and request for an in person appointment also mention you have flight ticket. They will call you within 2 business days to book an appointment and you get to select whichever location is closest or convenient for you. This way you dont waste your time going to an office to see if they accept to let you in or not as many of them act differently and might suddenly change their process.
Well, I applied in-person for my passport as walk-in, so walk-in works. Thanks
 

Ace2000

Star Member
Dec 4, 2014
91
31
Hello all,

I filled our Passport applications without waiting for the delivery of Citizenship Certificates and therefore, while I have everything typed in the application (which auto generates the QR code on first page of the PDF), Citizenship Certificate field is empty.

I also got these signed by the guarantor. Will it be okay to fill up the citizenship certificate number by hand, once I get the certificates?
Or will Passport office (or Service Canada) say that either the entire application should be typed (so it can be scanned by them) or entire application should be hand written?

Has anyone been through this? Partially typed, partially handwritten application for Passport?

Please advise.
Hi,
I did exactly the same and recently have received my Passport, so nothing to worry.
Good Luck!
 

Tobyvan94

Star Member
Jul 2, 2020
51
13
After they charged your credit card that means you passport application is approved/completed and send it to print? Or that means that they just started reviewing your application and still might have some requests/problems?
 
Last edited:

Ace2000

Star Member
Dec 4, 2014
91
31
After they charged your credit card that means you passport application is approved/completed and send it to print? Or that means that they just started reviewing your application and still might have some requests/problems?
As per my conversation with the agent over the phone, once the credit card has been charged they will not return the application but they can still ask for some missing information or if they need any clarification.
 

Anyox

Newbie
Oct 15, 2020
6
8
My application was received Oct 21st and it remains In Process regardless of how many times I call to check on the status. My next anticipated travel is Dec 18th and now I'm getting nervous that it won't be here on time. I could apply for expedited processing, but it seems lame to me that I have to pay an extra $45 per passport (my kids as well) to make something move faster when I mailed it in well ahead of time. Wishing there could be some update, but all I can do is call and be told to be patient. Sigh.