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Biometrics Service Canada Phone Call/Booking Tracking

BuminKhan

Star Member
Oct 2, 2019
52
10
I have 2 question, hope someone can help me out.

1) I applied through CEC with my common-law partner as my dependent. Will they only call me to make an appointment for both of us or will they contact us separately ? This just makes me anxious because my partner isn't good at paying attention to calls.

2) What happens if we miss the call ???
 
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MaplePandaUK

Star Member
Jul 11, 2020
150
139
I have 2 question, hope someone can help me out.

1) I applied through CEC with my common-law partner as my dependent. Will they only call me to make an appointment for both of us or will they contact us separately ? This just makes me anxious because my partner isn't good at paying attention to calls.


2) What happens if we miss the call ???

1. I was wondering the same as I have a dependent on the application too. I remember when booking originally online, we had to book seperately. But I'm assuming we can book together on the phone call to smooth out the process. I can confirm when I eventually get my call.

2. They will call twice so no worries if you happen to miss the first call
 
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MaplePandaUK

Star Member
Jul 11, 2020
150
139
Does anyone know where the Service Canada phone calls will be coming from, location wise? Is it local or out of Ottawa? I'm just thinking timezone wise for anticipating calls. Here in BC I stop babysitting my phone about 2pm expecting these calls to be running on Ottawa time :D
 

BuminKhan

Star Member
Oct 2, 2019
52
10
1. I was wondering the same as I have a dependent on the application too. I remember when booking originally online, we had to book seperately. But I'm assuming we can book together on the phone call to smooth out the process. I can confirm when I eventually get my call.

2. They will call twice so no worries if you happen to miss the first call
Do let me know when you get your call, please. Thank you :)
 

Kk kabobo

Star Member
May 27, 2019
82
80
I have 2 question, hope someone can help me out.

1) I applied through CEC with my common-law partner as my dependent. Will they only call me to make an appointment for both of us or will they contact us separately ? This just makes me anxious because my partner isn't good at paying attention to calls.

2) What happens if we miss the call ???
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
 

kabir_krishna

Hero Member
Jul 3, 2019
412
154
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
Hey congrats
how many appointments are they taking in an hr any idea?
 

MaplePandaUK

Star Member
Jul 11, 2020
150
139
Cant remember providing cell number on the application anywhere, can anyone help me remember ? Did it ask any where on the application to provide cell?
Yes there is a section for it at one point. Have you ever ordered GCSM notes? My contact details were on page 6.
 

kalra02

Member
May 14, 2018
12
1
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.

Just to double check, do they leave messages in case you miss the call?
 
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Invincible84

Champion Member
Jun 20, 2016
1,027
463
Ontario
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2171
App. Filed.......
06-02-2020
AOR Received.
04-03-2020
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
Congrats finally biometrics done. You are the first person on the forums to have that done! :)
 
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intl_stu

Hero Member
Oct 4, 2017
218
78
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
Congrats! Could you please confirm your location?
 

BuminKhan

Star Member
Oct 2, 2019
52
10
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
Thank you so much for letting me know, cheers.
 

xmanprash

Star Member
Sep 9, 2020
53
24
They will call individual .but one can make the appointment on the others behalf
I did that when they called .
My wife was at work when they called so she couldn't pick up but when they called me I picked and and j told them we are 2 so they booked for both of us at the same time.
Hey Congrats, could you please share your Location, AOR and BIL date if possible.