Same happened with me today called CIC to check....automated messages says cannot locate your file in our database please verify your details ....but when I go to online services I can see my file their...so stressed today01.19 received
When I checked my application of pr on IRCC phone today. They said that unable to find my application. I don't really know what is going on.
do you guys think that is kinda ghost update?? I can't check my cic application without my agency. That's why I usually check my application on IRCC call centre.