+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
i got the application no., i tired many times but still in vain, i applied by myself. I am going to call ircc for that cause submit web form is no use at all.
are you sure you entered the correct information? why not download your submitted PR application and double-check the details? sometimes mistakes happen with the city/town/village or the number of family members included in the application.
if that does not work you can call IRCC.
 
my timeline as Protected Person Class in Canada:

March 2024 - PR applying
June 2025 - Pre Arrival services
June 2025 - Eligibility Approval Letter

the only thing left is the “security check, please write who else applied in 2024 under this program and whether any of you have already received the final decision or not and how much more time will it take for me to receive the final decision or portal request?