+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I just upload with pixel prob bcz problem is not with picture it's with portal. They mentioned don't alter the photo
 
Portal email 18 Nov
Replied 19 Nov
Cred email 25 Nov
Did you get first email from virtual landing office, centralized network, operations support centre?
 
YES, the photo is displayed in Gray Scale format (Black and white format) not in Original Color format

But I am not sure whether we are supposed to crop. Because cropping will reduce the dimension. If you crop it wont be 50*70.

Honestly not sure what to suggest here.
@$undar and @ajp2017
You're adjusting the picture so that they have it exactly the way they'd print it on the card.

You have to make adjustments to fit the frame- it won't impact the size if you go for higher pixels to begin with.

About the darkness- can't help you there. Maybe someone else could give you some advice
 
Virtual Landing Unit
@$undar and @ajp2017
You're adjusting the picture so that they have it exactly the way they'd print it on the card.

You have to make adjustments to fit the frame- it won't impact the size if you go for higher pixels to begin with.

About the darkness- can't help you there. Maybe someone else could give you some advice
I just upload with pixel warning . Bcz problem with portal not with photo
 
Hey after upload photo and adress I could find adress and photo status it's just showing
Uci family name
Aplication number
DoB
Case status in review with ircc

How people check photo status it is in review or what
 
Hey after upload photo and adress I could find adress and photo status it's just showing
Uci family name
Aplication number
DoB
Case status in review with ircc

How people check photo status it is in review or what
I belive thats you're on the portal home page. You just need to click the area where the info is and it will take you to the actual page where you did the declaration, photo, address
 
  • Like
Reactions: Kiranarora
Hi, With respect to picture upload, do we have upload front side only or the back side of the picture also. In picture requirements, they are saying that name, date of birth and date of pic take and where it was taken to be mentioned on back of pic.
 
Portal email sent from Vancouver VO, I submitted photo and add on Nov 23 and not yet receive CoPR. Do you guys think CoPR will be sent by Vancouver VO too?