did they ask to submit through web form?? because either u send by email or GCKEY.they must have asked in letter of ADR, just make sure you sent docs by the right method. otherwise there'll be an issue like they have not added the notes u had sent.. Ignore this if u have sent through the method they have had asked.
i had submitted ADR in last week of january - 2020 and gckey changed in last week of march ( "we have received docs you provided"). According to the cases i seen on this thread in covid-19 times, lvo has processed ADRs in minimum 3 months after which they sent medicals.
p.s - i am dec-2019 applicnt
Not true! I submitted ADR end of Jan got Pre-arrival in mid-Feb 4 days later got remed in FEB. Did my remed in March got DM in 4 days then got PPR last week.