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Biometrics Service Canada Phone Call/Booking Tracking

Banana woman

Hero Member
Dec 10, 2019
268
217
Is anyone getting "not found" here too? I am pretty sure I gave my biometrics - around 4 years ago - when I was applying for the study permit and visa, however, with the info I provide it says not found. Weird, really. I do not remember giving it like exactly, yeah, but it is impossible to not give it and apply for study permit and visa, right? :D
I think it depends on your country of origin. I heard in this forum that some didn’t give biometrics for either study permit or visa before coming to Canada
 

Atifh1187

Member
Jun 24, 2020
19
7
I think it depends on your country of origin. I heard in this forum that some didn’t give biometrics for either study permit or visa before coming to Canada
True ! I din’t have to give biometrics as I got my WP in Dec 2018 and I hold an Indian passport. It became mandatory for all nationals from Jan 2019
 

Keepers

Full Member
Jun 9, 2018
49
6
Hey, is it possible to have a google document, to see those who already had biometrics done in the past (still valid) , and this was the only thing outstanding and the 6mth processing time from IRCC has elapsed? That way we can track to see if they are approving anything.
 

tr3c00l

Full Member
Aug 3, 2020
31
29
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tinu28111987

Hero Member
Nov 1, 2017
356
170
I received a ghost update today morning. But when I checked my account, nothing was updated And status was changed to Submitted
After hearing this news, I rechecked my account, they have updated my husbands biometric details. He already had his biometric done for his work permit.
I do not have any biometric done before so I'll have to wait for their call
It's a good thing anyway as now number of people requiring to give biometric is reduced.

AOR: 30 May 2020
 

Purirong

Member
May 29, 2020
13
11
Thank you for updating us. Can you confirm one more thing, please? When you say your call came from a private number, could you tell us if it had your province / city code in front of it? So basically, I'm trying to figure out if our city's Service Canada—where we will actually go to give biometrics—will be calling us or if they've devised some silly national calling system for this. (Good god, I feel like a detective these days.)
Oh there was absolutely no number of any kind. I have my phone setting in Korean.. lol and the caller Id showed in Korean, which can be translated as 'caller ID restricted' aka private/unknown number. So that means there's no way we can track the caller location..
 

mrbhush

Star Member
Jan 10, 2018
71
24
Chennai
Category........
CEC
NOC Code......
2173
Canada's new biometrics rules start July 31 2018:
Canada is expanding its biometrics collection program. Starting December 31, 2018, nationals from countries in Asia, Asia Pacific and the Americas will need to give their fingerprints and photo (biometrics) when applying for a visitor visa, study or work permit, or for permanent residence. This same rule has applied to applicants from countries in Europe, the Middle East and Africa since July 31, 2018.
URL Link:
https://www.canada.ca/en/immigration-refugees-citizenship/news/2018/12/canadas-new-biometrics-rule-will-soon-apply-to-temporary-and-permanent-resident-applicants-from-asia-asia-pacific-and-the-americas.html
 

mknox

Hero Member
Aug 18, 2020
269
141
Edmonton
Category........
FSW
Visa Office......
Montreal
NOC Code......
5241
AOR Received.
18-08-2020
Oh there was absolutely no number of any kind. I have my phone setting in Korean.. lol and the caller Id showed in Korean, which can be translated as 'caller ID restricted' aka private/unknown number. So that means there's no way we can track the caller location..
Oh I see. This makes sense. Thanks for explaining!
 

AshishS87

Star Member
Jun 29, 2020
139
62
My Bio-metric is completed for work permit in 2020 and it is valid till 2030. I am still seeing the status user action is required. Please let me know if this status changed for anybody who has got bio-metric waive-off?
 

RAMAAA91

Hero Member
Mar 8, 2020
567
209
Is anyone getting "not found" here too? I am pretty sure I gave my biometrics - around 4 years ago - when I was applying for the study permit and visa, however, with the info I provide it says not found. Weird, really. I do not remember giving it like exactly, yeah, but it is impossible to not give it and apply for study permit and visa, right? :D
Depending on the country they made biometrics manadatory for all countries back in 2019 not sure about month, i myself didnt submit any biometrics and got study permit back in 2015.