And one more thing instead of just calling I also raised a WebForm last week and got the below:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and can confirm that:
Your file is currently located at the Centralized Intake Office (CIO) in Sydney, Nova Scotia.
- The responsible office is currently verifying if your application meets the eligibility requirements under the immigration program for which you have applied, you may be contacted via your account if additional information is needed.
- The background verifications are in process.
- The security background verification has not been initiated.
- The criminal background verification is currently valid.
While the processing times may vary with each case, we will make all the necessary efforts to finalize your application as soon as possible.
Rest assured that you will be informed as soon as a decision is reached or if additional information is needed.
We hope the information provided is helpful in assisting you with your inquiry.