Hi josh, yes I meant your pick up mail, not PPR, sorry. So have you done the medical now? Because once the medical is done they should have it ready for you to pick up. You're right, hey probably didn't realize yours had expired and sometimes they do extend it but in this case it seems they did not.I did upfront medical as far as last year March....I didn't know much about the whole process.I have already received ppr...that was in April,2017 BUT I think they forgot that my medicals has expired.So I was confused why they didn't ask for remedical....And after waiting for 2 months 18days without the visa,I sent them an email on 17th July upon your advise.And the responds what I just posted. So I have already received ppr waiting for my pickup mail