+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Nono, I always use that method, specifically if you select 5 for refugee travel document, it say "to serve you better we are transferring your call to an agent” and contact you agent after 20-30 minutes.
On than method they told me about my
Eligibility
Criminal
Medical
Bil
Security
I always hear that same voice about my eligibility and backgrpund till wed but when I call today they said like that
 
I always hear that same voice about my eligibility and backgrpund till wed but when I call today they said like that
Choose this

if you apply to sponsor a relative or become a permanent resident press 2

Not permanent residence application
 
I got it , you know what I enter mistakenly. I was trying 3 but the correct was 2.

if you apply to sponsor a relative or become a permanent resident press 2

Eligible in progress
We r processing your Background check.
@Elkana, I think your and my applications are moving at the same pace… this what I just heard from IRCC.
 
Thank you so much, I think choose wrong option but it’s asking me DOB. Is this correct?

I selected English
1 already submitted
To know status of application I press 1
Renew or replace permanent residence I press 3
Application number directly and entered ( but on this stage it didn’t ask me to enter the letter only)
Then DOB
Then 1.
On binging I put UCI
Hi @Elkana, would you mind sharing if this is the right number to call IRCC: 1-888-242-2100? Also, do we get only get this information by speaking with an agent or does the automated system respond? Thanks.
 
End June 2025…. Received temporary application numner around mid-September. In June 2026 was asked to submit any updates etc.
,
Hi @Elkana, would you mind sharing if this is the right number to call IRCC: 1-888-242-2100? Also, do we get only get this information by speaking with an agent or does the automated system respond? Thanks.
Yes, it’s correct. You can call every time including weekends. If you want to hear about your application portal updates, then automatic system will tell you. If you want to speak agent you have options for that. Monday to Friday to speak agent