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Hello!
I’ve applied with a consultant so I don’t have access to the progress of my application. I’m trying to create an account on the tracker website but I’m receiving an error message.
Does anyone know how to fix it?

Correct these errors:
  • Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.