My family's (back in Nigeria) docs (Marriage Cert, Police fingerprints, kids Birth Cert) were requested by the Canadian High Commission in Ghana in 2021 after i got my PR in April 2021. My wife submitted the requested docs since May 2021 but till now, no information concerning their application. i emailed them twice asking why the application is taking much longer than expected but was told it is in queue for a review and that nothing needs to be done at the moment. i am getting tired and frustrated because it will be a year since she submitted these documents.
Can anyone in similar situation please tell me if there's another way to get more info about this application?
I am the principal applicant residing in Canada,
Thanks