I applied pr renewal for my spouse in oct 2016 after staying 850 days in canada .but recently I got this letter from cic
In your permanent resident card application, you have indicated having been outside of Canada for 1095 days or more in the past five (5) years. Subsection _2_8{_1} of the Immigration and Re/'‹ gee Protection Act (IRPA) requires permanent residents to comply with tha residency obligation described in that section.
In order to verify that your application complies with the requirements of the Immigration and Refugaa Protection Regulations (IRPR) sections 6 and 7; to determine if humanitarian and compassionate considerations could justify the retention of your permanent resident status; and pursuant to your obligation to answer truthfully to all questions put to you as per the IRPA section _§, we woub like to ask you to provide your Humanitarian and Compassionate reasons and include any supporting documentation that would justify the retention of your permanent residence status and overcome the breach of your residence obligation.
Please indicate your UCI number - which can be found in the upper right corner of this letter - on all documents. All documents (including passport entry and exit stamps) must be accompanied by an official translation if they are in a language other than English or French.
Please send the requested documents within 30 days of the date of this letter to the following address:
We never filled that section and never mentioned she stayed 1095 days outside.We dont know its a clerical error,if not on what basis they concluded
what documents required to prove that we are here. How shoud we answer this letter
In your permanent resident card application, you have indicated having been outside of Canada for 1095 days or more in the past five (5) years. Subsection _2_8{_1} of the Immigration and Re/'‹ gee Protection Act (IRPA) requires permanent residents to comply with tha residency obligation described in that section.
In order to verify that your application complies with the requirements of the Immigration and Refugaa Protection Regulations (IRPR) sections 6 and 7; to determine if humanitarian and compassionate considerations could justify the retention of your permanent resident status; and pursuant to your obligation to answer truthfully to all questions put to you as per the IRPA section _§, we woub like to ask you to provide your Humanitarian and Compassionate reasons and include any supporting documentation that would justify the retention of your permanent residence status and overcome the breach of your residence obligation.
Please indicate your UCI number - which can be found in the upper right corner of this letter - on all documents. All documents (including passport entry and exit stamps) must be accompanied by an official translation if they are in a language other than English or French.
Please send the requested documents within 30 days of the date of this letter to the following address:
We never filled that section and never mentioned she stayed 1095 days outside.We dont know its a clerical error,if not on what basis they concluded
what documents required to prove that we are here. How shoud we answer this letter