Hello Canada Visa members,
Recently we hired an individual residing in Ukraine. We have gone through the Labour Market Impact Assessment in Global Talent Stream and received a positive LMIA outcome. This individual fled to Turkey when the war started since he has family members there. He has submitted a Work Permit application online. We were expecting a 2-3 week turn around time given the Global Talent Stream classification.
2 months has passed, and the embassy reached out to him saying that his application starts with "V" instead of "W", so he must have applied as a visitor, not as a worker. He created a second application online, selecting Work Permit and entered LMIA number and provided all details. He has screenshots of the application, I can see he selected "Work" under the question "What would you like to do in Canada" and can also see the LMIA questions (which would be irrelevant for Visitors). His second application also starts with "V", and no response received from the embassy. I suspect there's something wrong in their systems.
We ended up calling the Ukraine crisis line, since he resided in Ukraine at the time of conflict, and they also said his application is for a Visitor Visa and not for a Work Visa.
Meanwhile, his girlfriend, who applied individually through the Ukraine crisis portal, received a positive response and an invitation to come to Canada. I am confused as we have a positive LMIA outcome in Global Talent Stream and processing times are supposed to be faster.
I as an employer do not know where / who to contact. Has anyone seen a similar problem where application categories are messed up in the online form? Should we apply via paper forms instead? Appreciate all thoughts as we're both stuck.
Recently we hired an individual residing in Ukraine. We have gone through the Labour Market Impact Assessment in Global Talent Stream and received a positive LMIA outcome. This individual fled to Turkey when the war started since he has family members there. He has submitted a Work Permit application online. We were expecting a 2-3 week turn around time given the Global Talent Stream classification.
2 months has passed, and the embassy reached out to him saying that his application starts with "V" instead of "W", so he must have applied as a visitor, not as a worker. He created a second application online, selecting Work Permit and entered LMIA number and provided all details. He has screenshots of the application, I can see he selected "Work" under the question "What would you like to do in Canada" and can also see the LMIA questions (which would be irrelevant for Visitors). His second application also starts with "V", and no response received from the embassy. I suspect there's something wrong in their systems.
We ended up calling the Ukraine crisis line, since he resided in Ukraine at the time of conflict, and they also said his application is for a Visitor Visa and not for a Work Visa.
Meanwhile, his girlfriend, who applied individually through the Ukraine crisis portal, received a positive response and an invitation to come to Canada. I am confused as we have a positive LMIA outcome in Global Talent Stream and processing times are supposed to be faster.
I as an employer do not know where / who to contact. Has anyone seen a similar problem where application categories are messed up in the online form? Should we apply via paper forms instead? Appreciate all thoughts as we're both stuck.