I can't believe this is news. If she's really a seasoned traveler then she should have know that boarding her flight without a passport wouldn't be possible.
Having said that, the airline really messed up by giving her such bad advice...
I don't think anybody has any doubts whether they can board a plane without any passport at all...
All those questions are about not having a canadian passport yet, while still having
a passport from a different country - just without the PR card after oath.
I don't think anybody has any doubts whether they can board a plane without any passport at all...
All those questions are about not having a canadian passport yet, while still having
a passport from a different country - just without the PR card after oath.