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You're going in circles before asking questions. You submitted your PRTD app online, correct? The government advised you they sent it to Poland because they have centralized some types of applications for the region in Warsaw. Moscow visa office in embassy has its own tasks - but probably can still do the visa stamping.

But physical interaction - i.e. submitting and receiving passport - will be done through the (third party) visa application centres. Go here to find them:
https://visa.vfsglobal.com/rus/en/can

Or here:
https://www.canada.ca/en/immigratio...rcc/offices/find-visa-application-centre.html

Check the website of that visa applicatoin centre (VFS global), but there's only the one in Moscow. You can actually submit from other places in Russia, since mostly they send/receive through local courier companies - so if you're in, say, Novosibirsk, you deal with the courier company for the pickup and delivery. (Only biometrics require physically showing up at the VFS office).

It in theory is possible to submit from one city or address and have it returned to another - if you get the passport request before August 1st, it may be relevant.

VFS will know how to get the passport to the right location for visa insertion - they deal directly with IRCC for that. Probably it goes to Moscow for the visa, but only relevant to you for how long it takes.

From experience: check CAREFULLY what VFS requires, minor screw-ups can cause delays - manageable but not ideal when timeline is tight.

Ah - I just remembered - at VFS website, you have to look at the subsection marked 'Submit Passports and Documents' - that's what's needed when you're submitting after the passport request (which you'll get from IRCC when approved).
https://visa.vfsglobal.com/rus/en/can/passport-submission

Your situation a bit different than things i've dealt with there so next bits I can't say for sure, good luck.
Yes, we submitted it online, and then provided additional documents that they requested. They actually sent us an email that said the documents that we sent were not the ones that they requested which was odd because it was just some pages in the password that I forgot Scan. I rescanned the entire passport and then sent it and asked for clarification and they told me to contact Poland through a form and ask them what was going on. I did that and then they replied back that they had everything they needed and I don't need to contact them again.

Anyways, thanks for the reply. It's been almost 4 weeks now so hoping it comes through pretty quick
 
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Hello! my wife and I are currently in Russia without a PR card. We noticed after boarding the flight here it was expired. We have applied online for an URGENT PR travel document and sent in the required documents. I have sent an inquirery, after a few weeks, and it was replied that all the documents have been received and they are processing the application. I read that once it is approved, we have to send away the passport to get the document installed. The only problem is that we have paid for flights to Turkey Aug 12 and paid for accommodation (Non refundable) then we fly home back to canada Aug 25. How can we travel to turkey without her passport? Is it common to send a passport from russia to Poland and have to wait sometime to get it back?? Any idea how long it takes?? We are worried now about the situation. I wrote them again to explain everything, but nobody replied... Why do they need to make this so difficult? thanks for reading and please share your knowledge if you have any. .
Why did you leave the country with an expired PR card ?

Sorry some of the responsibility falls on you
 
Why did you leave the country with an expired PR card ?

Sorry some of the responsibility falls on you
Yeah yeah I know that already. We don't travel very often, and we just didn't bother checking it. It's kind of ignorant on our part and understanding the seriousness of it while we're abroad really settled in. But yeah I guess my wife just didn't notice that it expired. And yeah, I realized responsibility falls on me. We're currently in Russia visiting our family with two young children. We have our travel plans already prepaid for hotels. Booked everything ready to go, so it's really important that we get it resolved. But yeah don't worry it'll never happen again. I plan on getting her citizenship the day we get back to Canada. I should have already had it but Life gets in the way