Yes, we submitted it online, and then provided additional documents that they requested. They actually sent us an email that said the documents that we sent were not the ones that they requested which was odd because it was just some pages in the password that I forgot Scan. I rescanned the entire passport and then sent it and asked for clarification and they told me to contact Poland through a form and ask them what was going on. I did that and then they replied back that they had everything they needed and I don't need to contact them again.You're going in circles before asking questions. You submitted your PRTD app online, correct? The government advised you they sent it to Poland because they have centralized some types of applications for the region in Warsaw. Moscow visa office in embassy has its own tasks - but probably can still do the visa stamping.
But physical interaction - i.e. submitting and receiving passport - will be done through the (third party) visa application centres. Go here to find them:
https://visa.vfsglobal.com/rus/en/can
Or here:
https://www.canada.ca/en/immigratio...rcc/offices/find-visa-application-centre.html
Check the website of that visa applicatoin centre (VFS global), but there's only the one in Moscow. You can actually submit from other places in Russia, since mostly they send/receive through local courier companies - so if you're in, say, Novosibirsk, you deal with the courier company for the pickup and delivery. (Only biometrics require physically showing up at the VFS office).
It in theory is possible to submit from one city or address and have it returned to another - if you get the passport request before August 1st, it may be relevant.
VFS will know how to get the passport to the right location for visa insertion - they deal directly with IRCC for that. Probably it goes to Moscow for the visa, but only relevant to you for how long it takes.
From experience: check CAREFULLY what VFS requires, minor screw-ups can cause delays - manageable but not ideal when timeline is tight.
Ah - I just remembered - at VFS website, you have to look at the subsection marked 'Submit Passports and Documents' - that's what's needed when you're submitting after the passport request (which you'll get from IRCC when approved).
https://visa.vfsglobal.com/rus/en/can/passport-submission
Your situation a bit different than things i've dealt with there so next bits I can't say for sure, good luck.
Anyways, thanks for the reply. It's been almost 4 weeks now so hoping it comes through pretty quick