are you recommending this person to do the AES Direct system part themselves? you do realize this requires a person to take a certification quiz in order to be "authorized" to do this? from my experience and what others have reported, it's not worth the time or energy to do this when you can simply get someone who's already registered to do it for you. this is why people go to freight forwarders/shippers, so they can bypass the need to learn about the shipping business just to export their car. if they go to a freight forwarder/shipper, that part is taken care for them and they will be able to receive the ITN for a small amount and little effort.