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WES question regarding credential assessment

Jun 4, 2016
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hi all i have a question that the world education services asked me of Academic transcripts issued in English by the institutions attended for all post-secondary programs of study and must To be sent directly to WES by the institutions attended is this meaning sorry but i am confused that i must contact or go to the university i attended and ask the same institution to send my Academic transcripts in english to WES ? Or me who gonna send them after i get these transcripts ?
another question for secondary education To be sent directly to WES by the Ministry of Education Department of Examinations so do they mean exactly by the ministry will send it to them again i am confused or the need some transcripts in english from the ministry and i can send the required documents ?