Try emailing to IRCC.ClientPortalPrairies-PrairiesClientPortail.IRCC@cic.gc.ca. I actually got a response from them saying “ You have been placed in our virtual landing queue.Hi All,
I submitted credentials on October 12, 2021. Still waiting for eCOPR? Has anyone ever waited this long? What is the best way to reach them? I was able to find the email for Etobicoke office but nothing for OSC.
Your estimated time for confirmation processing is 1 – 3 business days.”
I received the eCOPR in next couple of days.