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Urgent - Non Receipt of Expresspost Return Envelope

upmanit

Star Member
Jul 19, 2015
73
0
Hi All,

Need Urgent Help here. As per Canada Post Tracking My ExprssPost Envelope is delivered but I have not received anything. When I called Canada Post Customer Care, they asked me to request sender to contact them so that they can open an investigation.


Any Suggestions what should I do?
 

scylla

VIP Member
Jun 8, 2010
93,145
20,636
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
When did it supposedly arrive? Their tracking dates/times can sometimes be way off...
 

kryt0n

VIP Member
Sep 30, 2014
5,422
273
NOC Code......
2172
AOR Received.
16-03-2017
Passport Req..
11-07-2017
upmanit said:
As per them it arrived at 10.51 AM today. Unfortunately I was out of home that time
Is it under your door mat?
 

kryt0n

VIP Member
Sep 30, 2014
5,422
273
NOC Code......
2172
AOR Received.
16-03-2017
Passport Req..
11-07-2017
Is there a digital signature or name of recipient?
 

upmanit

Star Member
Jul 19, 2015
73
0
No. Called CIC and they are saying they have right address n File and it should come in 1-2 days. Canada Post says even thought item says delivered In Mississauga, they exactly don't have on records where it was delivered. I am really hoping it might be just head office in Mississauga where it was delivered and it may come tomorrow/today
 

thinkshady

Hero Member
Jun 26, 2016
716
59
NOC Code......
2174
upmanit said:
No. Called CIC and they are saying they have right address n File and it should come in 1-2 days. Canada Post says even thought item says delivered In Mississauga, they exactly don't have on records where it was delivered. I am really hoping it might be just head office in Mississauga where it was delivered and it may come tomorrow/today
Wait for a day or two, this is normal with Canada post.
 

upmanit

Star Member
Jul 19, 2015
73
0
Seriously Bro. Never Missed any of items from Canada Post. In most of the cases, they will put a slip on door and we need to pick from nearby location. As it involves Passport, I am getting nervous and will have sleepless nights.
 

ssiddharthsuresh

Star Member
May 12, 2016
118
15
Category........
Visa Office......
Ottawa
NOC Code......
2211
Job Offer........
Pre-Assessed..
App. Filed.......
10-01-2017
AOR Received.
10-01-2017
Passport Req..
16-03-2017
VISA ISSUED...
22-03-2017
LANDED..........
23-03-2017
The same happened to me. There was no signature requested since the envelope was put in my mailbox. I then checked my mailbox and there it was. Check your mailbox again.
 

upmanit

Star Member
Jul 19, 2015
73
0
I did today. Still not there. I have opened a Service Ticket with Canada Post and they are investigating. God knows what will happen.
 

egoo45

Hero Member
Aug 11, 2015
324
36
upmanit said:
I did today. Still not there. I have opened a Service Ticket with Canada Post and they are investigating. God knows what will happen.
Most XpressPost packages requires a signature, and you can see the name and signature of the person who received the package if you track the package here:
https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1
 

upmanit

Star Member
Jul 19, 2015
73
0
No Update from Canada Post. They are saying they have delivered the package...But i have not received it. What do i do from here. Experts any suggestion\guidance? What will happen to my application?
 

upmanit

Star Member
Jul 19, 2015
73
0
Got my passport finally after 2 days of nightmare. CanadaPost had delivered at wrong apartment in same building. We went door to door asking evrybody. Thank God we got it finally.