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Track your PR card timeline and processing times here

arthurmr

Star Member
Aug 3, 2017
134
57
Hello, my gf and I received our pr cards today in the mail. We applied separate for pr and landed on Jan 2nd in Toronto. When my gf was doing landing she was able to change her mailing address with the officer was told that she would receive pr card in that address. The officer that did my landing process did not want to change my address and gave me an Address notification form ( the one that you have to fax). I tried the two online tools to change my address but my application was never recognized.
I sent an IRCC webform on Jan 3rd to notify my change of address, but never got a confirmation.
Today I was able to get a hold of cic and the officer told me that my address was changed on Jan 3rd and my pr card was sent last friday. Today we got our pr cards too!
So IRCC webform does work.
Also, be aware that on the letter, it does state "Do not Forward", so get your address changed if you move and do not rely on mail forwading if you are planning to do so.
Thanks to everyone in this forum. Your help and experiences are greatly appreaciated.
Good luck
LOL, same case with me. I sent a change address request via webform weeks ago (address update form has been failing), but never got confirmation. I decided to wait it out earlier with the client support centre agent (30 mins), they confirmed my address in their record was the new one already.
 
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gia119

Member
Dec 5, 2017
17
10
A quick update on my application. I landed Dec 15 but my frd who landed a week after me received the card. So I got to talk to an agent last Thurs and turns out the application was approved Feb 4, however the online system for my application is still showing 'processing'(just checked, it still is). The agent verified the mailing address first and there were two on file, shes not sure if thats delaying the process. The application somehow wasn't sent for production after approval and she sent a message to let the office start printing. Tomorrow I'll call cic again...

For those who are a lil behind the time or had your agent help with your application so that cic might mess up the addresses, i suggest calling to confirm your status, the online system isn't accurate in my case. I used 3-4-1-0 to pass all the automated messages.
 

sam_dawkins

Hero Member
Jul 24, 2016
440
58
Category........
PNP
Visa Office......
Ottawa
NOC Code......
2174
Doc's Request.
04-01-2017 (RCMP Criminal Record Check) Submitted 20-01-2017
Nomination.....
16-09-2016
AOR Received.
24-10-2016
IELTS Request
Upfront
Med's Request
Upfront
Passport Req..
25-11-2017
VISA ISSUED...
02-01-2018
LANDED..........
11-01-2018
PNP Inland - BC
AOR: Oct 24, 2016
PPR: Nov 24, 2017
Landed: Jan 11, 2018
PR card approved: Feb 22, 2018
 
 

sam_dawkins

Hero Member
Jul 24, 2016
440
58
Category........
PNP
Visa Office......
Ottawa
NOC Code......
2174
Doc's Request.
04-01-2017 (RCMP Criminal Record Check) Submitted 20-01-2017
Nomination.....
16-09-2016
AOR Received.
24-10-2016
IELTS Request
Upfront
Med's Request
Upfront
Passport Req..
25-11-2017
VISA ISSUED...
02-01-2018
LANDED..........
11-01-2018
Congratulations, where did you take your photographs while sending your passport??
Thanks. I took the pictures from London Drugs. If your picture gets rejected London Drugs gives you 50$.
 
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Cell

Star Member
Jul 21, 2017
112
30
Canada
Category........
CEC
Job Offer........
Yes
Thanks. I took the pictures from London Drugs. If your picture gets rejected London Drugs gives you 50$.
Oh, I didn't know about this. Is it stated somewhere (like on their website) or you just asked?

I got my pictures taken at London Drugs for my PR Card, and it got approved without needing to send photos again. The guy who took my pictures seemed to know the requirements for the photos for PR very well... I thought he would need to write the name/address of the store where I took the pictures, along with my name and DOB, on both pictures, so I asked to do so, but he told me explicitly that it needed to be only on one, otherwise they would get rejected.

Based on my experience, I would say London Drugs is pretty reliable.
 

manmoi31

Hero Member
Jul 21, 2017
331
94
Oh, I didn't know about this. Is it stated somewhere (like on their website) or you just asked?

I got my pictures taken at London Drugs for my PR Card, and it got approved without needing to send photos again. The guy who took my pictures seemed to know the requirements for the photos for PR very well... I thought he would need to write the name/address of the store where I took the pictures, along with my name and DOB, on both pictures, so I asked to do so, but he told me explicitly that it needed to be only on one, otherwise they would get rejected.

Based on my experience, I would say London Drugs is pretty reliable.
Thanks:)
I took at london drugs too and he stamped both my pics and told me to write my name and DOB ..Those pics I sent with my passport and now i am waiting for my pr card
landed on 25th jan
 
 

sam_dawkins

Hero Member
Jul 24, 2016
440
58
Category........
PNP
Visa Office......
Ottawa
NOC Code......
2174
Doc's Request.
04-01-2017 (RCMP Criminal Record Check) Submitted 20-01-2017
Nomination.....
16-09-2016
AOR Received.
24-10-2016
IELTS Request
Upfront
Med's Request
Upfront
Passport Req..
25-11-2017
VISA ISSUED...
02-01-2018
LANDED..........
11-01-2018
Oh, I didn't know about this. Is it stated somewhere (like on their website) or you just asked?

I got my pictures taken at London Drugs for my PR Card, and it got approved without needing to send photos again. The guy who took my pictures seemed to know the requirements for the photos for PR very well... I thought he would need to write the name/address of the store where I took the pictures, along with my name and DOB, on both pictures, so I asked to do so, but he told me explicitly that it needed to be only on one, otherwise they would get rejected.

Based on my experience, I would say London Drugs is pretty reliable.
it is in the website:
We are so confident in the quality of our passport photos using our new biometric technology, we offer you the London Drugs $50 Quality Guarantee. If your London Drugs passport or identification photo is declined for quality reasons, we will refund your purchase, retake the photo, and give you a $50 London Drugs gift card for your inconvenience.

https://www.londondrugs.com/passport-photos/PassportPhoto.html
 
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sat_cse28

Star Member
Apr 15, 2017
166
84
Hi, I am planning to do soft landing on May end and my current express entry profile will expire on June end.After landing I will link my pr card application to the CIC GC-Key account.I read PR card application will take approx 60+days for approval,in that case will my CIC account be still active to look for application status, any idea?
 
Last edited:

kirribilliCN

Star Member
Aug 23, 2017
107
36
Hi, I am planning to do soft landing on May end and my current express entry profile will expire on June end.After landing I will link my pr card application to the CIC GC-Key account.I read PR card application will take approx 60+days for approval,in that case will my CIC account be still active to look for application status, any idea?
CIC account doesn't expire
 
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numberone

Full Member
Jul 26, 2017
36
4
Case: PR card photos denied twice.

Hi,

I and my wife did our short landing and became permanent recidents on 20 October, 2017. I (the primary applicant) received my PR card in December, 2017. My wife however received an email from IRCC, asking her to send new photos because the ones she had originally submitted didn't meet the required specifications. No explanation at all.

We live in the US and we both had had our photos at Walgreens in our town. It is the only place which takes Canada photos. IRCC accepted mine but denied my wife's. When they requested new photos from her in December, she went to the same Walgreens and had a new set of photos. She checked the measurements and everything before sending them. Everything looked perfect. The guy who took the photos was a professional too and quite aware of the photo requirements for Canada. Anyways the new photos were delivered on 20 December 2017. Today (23 Feb 2018), my wife received another email stating that they received the photos but they dIdN't meet the required specifications either. Again no explanation. They wanted her to sent new photos one more time.

So my questions are
1. How can we learn what the problem was with the photos?
2. What happens if they deny her photos the third time?

Thank you
 
 

kirribilliCN

Star Member
Aug 23, 2017
107
36
Sorry i cant see your response
I typed on phone, something didn't work. My initial response below:

Call the call center and check what's the issue (I called them regarding my photos and they told me the head size was not right). I mailed our photos yesterday for the third time.