The IRCC account indicates that I have received a message about a medical request, but there is no message or medical request letter in my account.

[Niv Bell]

The IRCC account indicates that I have received a message about a medical request, but there is no message or medical request letter in my account. Should I wait or contact IRCC right away? Should I use the webform or call them?

 

[armoured]

The IRCC account indicates that I have received a message about a medical request, but there is no message or medical request letter in my account. Should I wait or contact IRCC right away? Should I use the webform or call them?

Wait. Differences of a day or three are perfectly normal, give it a week.