Technical difficulties - no penals

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http://www.cic.gc.ca/english/e-services/account.asp

We are currently experiencing very high traffic on our online services. You may have difficulty accessing them. We are working to resolve this issue.

If you are unable to submit a document on time as a result of the technical difficulties, you will not be penalized.

 

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New update:

We are currently experiencing very high traffic on our online services. You may have difficulty accessing them. We are working to resolve this issue.

• If you are unable to submit a document on time as a result of the technical difficulties, try again over the next few days. If you are concerned about missing your deadline, submit the requested documents using the IRCC Webform.
• You may see an incorrect application status asking for a medical exam or additional documents. If you actually need to send any documents or do a medical, you will see a message in your account and a letter explaining what you need to do.