support document type

[Mila-666]

Hi All,

When uploading the support documents to CIC website, there's a size limit on the files, can I upload ZIP file instead of pdf file? One of my support document is bigger than the CIC file upload size, and I tried to decrease the size of the file, but then the letters are not clear and hard to read. Any suggestions on this?
many thanks...

 

[Binabik]

No ZIP is not allowed: http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1124&top=23

I encountered the same issue and did as follow: split the PDF into individual pages. Decrease the size of the heaviest page(s). Then combine all pages again. There might be a faster solution, but this one kinda worked for me.