Hi, I actually needed some help with regard to the documents required when submiting your passport to Gerry's after you receive a passport request from the IRCC. My inlaws were asked by IRCC to submit their passports and a copy of their passport request letter to their nearest VAC for visa stamping. Now when they arrived at Gerrys khi, the administration is saying they need another letter which has some barcode which IRCC should have sent them after they sent their passport request letter. We had applied for a super visa for them through lawyers and nor the lawyers nor us have received any other additional letter with any barcode and we are confused to what document gerrys is reffering to. They are not accepting my parents pasport without this document. We are so confused on what to do? The lawyers are saying they dont need any other additional document and are unaware of any requirement. What do we do? Can someone assist me with what documents people have submitted when they have gone to submit their passports to Gerrys for visa stamping? What is this mystery document???? Please help! this is urgent as we have 30 days to complete the process and we are already 10 days in! thanks alot!