Thank you for your recent e-mail.
Please be advised that your file is due to have an initial review within the next 30 days. Once this review has been completed we will be in further contact.
High Commission of Canada
Immigration and Medical Services Division
This is the reply I received today for my e-mail inquiry. The file got transferred to London visa office in January 2018. The file has crossed the 12 months timeline and they have not even done the initial review yet? Mannn do these people have a heart?