Renewing PR online - Date you became a PR in Canada
- Thread starter GJ2023
- Start date
<<<< PROBLEM SOLVED>>>>
Guys, I finally got this resolved. This is just a warning and not an issue from any of your days where you might have been confused about not enabling the "Submit" button. In fact, that’s not the cause of the issue. The real problem is not selecting the correct document type from the drop-down menu.
Follow this:
If you've already selected this option, then make sure you fulfill these requirements:
Guys, I finally got this resolved. This is just a warning and not an issue from any of your days where you might have been confused about not enabling the "Submit" button. In fact, that’s not the cause of the issue. The real problem is not selecting the correct document type from the drop-down menu.
Follow this:
- Make sure in the "Document Type" category, you select either "Passport" or "Other Primary ID Document," and upload your passport copy.
If you've already selected this option, then make sure you fulfill these requirements:
- Complete all mandatory forms: IMM5444, Document Checklist, IMM5476 (if using a representative).
- Provide the mandatory supporting documents: a photocopy of your primary identity document.
- Include proof that you've paid your fees.
- Upload a valid photo.
- Complete the consent and declaration.
Hi there,
I’m currently struggling with the same issue. I’m happy that you were able to solve this issue but honestly I still don’t understand how. The IMM 5444 form is a separate form of the Document list. So when I upload the “Passport or Other Primary ID Document” it’s outside of the IMM 5444 on the online application form. I uploaded everything and when the website recognizes that every mandatory field is filled out correctly it says “Ready to submit”. But my IMM 5444 form is still showing “In progress”. I checked everything ten times now. No idea how to submit my form. Getting super frustrated. Is anyone still struggling with this?
I had the same problem like everyone else, what worked for my just now was to enter a second travel date when I was outside of Canada. My period that supposed to be assessed were from 2020/01/21 to 2025/01/21 and I had only traveled in 2023 outside of Canada in that time period. But I had traveled also in 2019, so I put that date in as well and that seemed ro be working- haven’t pressed to blue shiny button yet, since I’m not sure if it is eligible. I’ll call them tomorrow and hope to get some answers.
Since the assessed period is from 2020/01/21, any travel date before that do not need to be listed in your form.
Hello All
I just fixed my application and submitted it. All you have to do at the date is enter the date from COPR ( the date stamped on your landing paper ). For example if you date is Dec 20,2019, you have to enter 2019/12/20, by typing the the date including the forward slash manually on your keyboard. The actual use of ( / ) key when you type the date should fix this issue. Hope this helps !!
I just fixed my application and submitted it. All you have to do at the date is enter the date from COPR ( the date stamped on your landing paper ). For example if you date is Dec 20,2019, you have to enter 2019/12/20, by typing the the date including the forward slash manually on your keyboard. The actual use of ( / ) key when you type the date should fix this issue. Hope this helps !!
I had the same issue and was able to resolve it. In most cases, the error is unrelated to your PR landing date—assuming the date you entered is correct.
The solution is to keep your response brief when filling out the box 'If “Other,” please add reason' field under section 5. I initially entered a lengthy explanation and received an error message similar to what you encountered here. When I shortened the reason to just two words, I was able to proceed with "Complete and return to application"
The solution is to keep your response brief when filling out the box 'If “Other,” please add reason' field under section 5. I initially entered a lengthy explanation and received an error message similar to what you encountered here. When I shortened the reason to just two words, I was able to proceed with "Complete and return to application"
Hi, I wanted to reply to this as I was having this issue too.
I tried changing the dates or when I became pr and made sure all history dates work and travel were all starting from a 5 years period, but all did not work eve asked for help from Ai and did all the troubleshooting.
Turns out the issue was simple, I was using an unverified browser by the canada.ca (in my case safari), I switched to chrome still got the warning (yes it is a warning NOT an error) and was able to submit the application as it said[ ready to submit ] instead of the previous[ in progress ] that I was getting on safari.
So kindly make sure you are using one of these browsers listed here by official sources https://ised-isde.canada.ca/site/ca...rty-office/en/system-and-browser-requirements as they are the latest tested as of today OCT 24 2026.
Thank you hope it helps,
J
I tried changing the dates or when I became pr and made sure all history dates work and travel were all starting from a 5 years period, but all did not work eve asked for help from Ai and did all the troubleshooting.
Turns out the issue was simple, I was using an unverified browser by the canada.ca (in my case safari), I switched to chrome still got the warning (yes it is a warning NOT an error) and was able to submit the application as it said[ ready to submit ] instead of the previous[ in progress ] that I was getting on safari.
So kindly make sure you are using one of these browsers listed here by official sources https://ised-isde.canada.ca/site/ca...rty-office/en/system-and-browser-requirements as they are the latest tested as of today OCT 24 2026.
Thank you hope it helps,
J
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