I sent my Refugee Travel Document application via Canada Post Express on August 29, 2025, and it was delivered on September 2, 2025, according to the tracking information.
I submitted a webform inquiry on September 8, and the response indicated that my application was not yet in the system.
On September 19, I called IRCC, and the agent confirmed that the file was in the system and told her her i had an urgency and she marked it as urgent(no extra document was provided).
I sent another webform on September 23, and the reply stated that my application was still currently being processed.
When I called again on September 26 (using 1-888-242-2100 ), the agent told me that the application had been approved and the travel document was sent out (no tracking number provided).
Finally, on October 6, I received my Refugee Travel Document from Purolator, valid for two years.
Tip: If you plan on calling IRCC, try doing so before 10 AM — it’s usually easier to reach an agent. Good luck!
I submitted a webform inquiry on September 8, and the response indicated that my application was not yet in the system.
On September 19, I called IRCC, and the agent confirmed that the file was in the system and told her her i had an urgency and she marked it as urgent(no extra document was provided).
I sent another webform on September 23, and the reply stated that my application was still currently being processed.
When I called again on September 26 (using 1-888-242-2100 ), the agent told me that the application had been approved and the travel document was sent out (no tracking number provided).
Finally, on October 6, I received my Refugee Travel Document from Purolator, valid for two years.
Tip: If you plan on calling IRCC, try doing so before 10 AM — it’s usually easier to reach an agent. Good luck!