I urgently need your help. I received my eCoPR on August 26, 2025, and traveled to the US last Friday for the long weekend using my Refugee Travel Document. However, when attempting to return to Canada, United Airlines staff at Charlotte Douglas International Airport (CLT) informed me that I required a Permanent Resident Travel Document (PRTD) and refused boarding. I am currently stuck at the airport.
Please advise on the immediate steps I should take to resolve this issue and return to Canada. Any guidance or assistance would be greatly appreciated. As far as I know, I don't need PRTD since I have a refugee travel document and eCoPR.
Please advise on the immediate steps I should take to resolve this issue and return to Canada. Any guidance or assistance would be greatly appreciated. As far as I know, I don't need PRTD since I have a refugee travel document and eCoPR.