I am not the primary applicant—my husband is. I previously worked at an organization as a Customer Care Representative in Technical Support. However, the line of business has since been closed, and I’m unable to connect with any former colleagues or supervisors from that team.
The company is only willing to provide a reference letter listing my role as a Customer Service Representative, without including my actual technical support responsibilities, which does not align with my NOC.
Could you please advise on what options I have in this situation?
The company is only willing to provide a reference letter listing my role as a Customer Service Representative, without including my actual technical support responsibilities, which does not align with my NOC.
Could you please advise on what options I have in this situation?