Hello everyone,
I have linked my application for a couple months now and I have been checking everyday for updates or messages and today I got an update. When viewing my application status I see that there is now a section that says, "We need additional documents to process your application. Check your messages below for details."
My problem is when I scroll down and check my messages I have nothing...
A couple weeks ago my sponsor received in the mail requesting for a document and I sent them the document they wanted last week so I am wondering if that's what they are talking about? And they just haven't opened up the package yet so they are "still wanting it"
Any help is great. Thank you in advance.
I have linked my application for a couple months now and I have been checking everyday for updates or messages and today I got an update. When viewing my application status I see that there is now a section that says, "We need additional documents to process your application. Check your messages below for details."
My problem is when I scroll down and check my messages I have nothing...
A couple weeks ago my sponsor received in the mail requesting for a document and I sent them the document they wanted last week so I am wondering if that's what they are talking about? And they just haven't opened up the package yet so they are "still wanting it"
Any help is great. Thank you in advance.