No worries.The Portal 1 for mine was July 31 from Montreal too. Did you already have the portal account? Did you send any follow up EMAIL? Do you have any dependents? I am sorry for a lot of questions.
Yeah, I had access to the portal on August 9, uploaded photo immediately and got my eCoPR today.
I have one partner as dependent, he also got his separate access and eCoPR same timeline as mine.
I didn't send any follow up email except replying to the portal 1 twice, the second reply was because I realized that I made a mistake in the first reply.
Hope you get an update soon!