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Can anybody advise me? I can't find my AOR date because I can't access the Application Status Tracker.

I am a Spousal Sponsorship PR Application and received P2 on Dec 3rd and I'm losing my mind.

No ECOPR and I can not access the Application Status Tracker as it says the below error.

I have contacted them on the phone and via webform to try to get this fixed but it's been months.

Correct these errors:
  • Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.

 
Can anybody advise me? I can't find my AOR date because I can't access the Application Status Tracker.

I am a Spousal Sponsorship PR Application and received P2 on Dec 3rd and I'm losing my mind.

No ECOPR and I can not access the Application Status Tracker as it says the below error.

I have contacted them on the phone and via webform to try to get this fixed but it's been months.

Correct these errors:
  • Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
When you called IRCC, did you specifically ask them for the date of your AOR? If that is all you need I don't see why they can't give it to you, Also, did you not get an email when you got your AOR? How about your GCKey account? Or eCAS?
 
I am still waiting for news from IRCC. When I check the tracker, it shows eligibility has not started. Background check is in progress but my GIC account shows like this:

Review of eligibility
  • We are reviewing whether you meet the eligibility requirements.
Background check
  • Not applicable.
What do you think?
Thank you