I sent an email this morning to CIC-Etobicoke-Landings@cic.gc.ca and I got this generic reply
Not sure if I should send more email to any other addressIRCC currently has reduced operational capacity due to exceptional measures to curb the spread of the novel coronavirus (COVID-19). As a result, there will be significant delays in processing and production of PR Cards during this period. Unfortunately we are not able to provide an estimated timeline as to when operations will resume.
Thank you for your patience.