Making enquiries about…
…sponsoring your family: For family members in Canada sponsoring overseas applicants, you can get information on citizenship and immigration programs in Canada by using the Citizenship and Immigration Canada (CIC) Call Centre automated telephone service or speaking with a Call Centre agent. The Call Centre can also provide you with application forms for sponsoring your relatives from Canada and can make address changes for your address in Canada. You must be in Canada to use the CIC Call Centre.
…confirming receipt of documents and bank drafts: In order to best use our resources, we will not confirm whether we have received your documents. If you would like such confirmation, you can send your documents by registered mail. If you would like confirmation that we have processed your bank draft or transfer, you can contact the bank that issued the draft or made the transfer.
…an application in process: If you already have an application at our office, we will answer your question only if our average processing time has been exceeded or if there is a problem. Otherwise, you should assume that your file is proceeding normally. Processing time starts when your complete application has been received in our office and ends on the day the final decision (i.e. approval/refusal) leaves our office.
Citizenship and Immigration provides an on-line service to check your application status, e-CAS, for certain categories of immigration applications.
Keep reading to find out how to make a case-specific enquiry.
