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Passports to Accra Visa Office !

nathan2020EE

Star Member
Sep 21, 2020
100
63
My Express Entry profile was approved at Accra Visa Office , Ghana on the 14th Jan. 2021. I observed that on the document section (where counterfoil details is seen) that the country of issue is the Republic of Niger, instead of Nigeria. I obtained my International passport at the Nigerian Immigration Service Office in Festac town, Lagos state, Nigeria.
I tried to board a flight from Lagos to Winnipeg and to my greatest surprise, was refused to board. The officer at the airport cited Visa issue as my personal information could not be accessed by the scanner. Upon check on my received COPR, I observed that the same error on my profile was made again on my COPR.
I am deeply worried about this especially knowing that my COPR will expire on May 12th, 2021. I have reviewed the information I filled on my profile and can confirm that the error isn't from me.
You have to reach out to IRCC and inform them of this immediately. I'm totally shocked that since January you're only just finding out as well. You will have to get your documents re-issued. In these times, pray this is sorted out quickly. The good thing as you said; you are sure the error is from them and not you.
 

iijoann

Newbie
Mar 3, 2021
3
0
You have to reach out to IRCC and inform them of this immediately. I'm totally shocked that since January you're only just finding out as well. You will have to get your documents re-issued. In these times, pray this is sorted out quickly. The good thing as you said; you are sure the error is from them and not you.
I already sent the necessary documents on Feb. 17, 2021 to Operations and Support Centre Ottawa, via DHL. I am yet to get any email or response from the office on the action being taken to effect correction. Several Web Form has been sent yet no response .
Which email address can i use to contact IRCC ?
I am deeply worried about this especially knowing that my COPR will expire on May 12th, 2021.
 

nathan2020EE

Star Member
Sep 21, 2020
100
63
I already sent the necessary documents on Feb. 17, 2021 to Operations and Support Centre Ottawa, via DHL. I am yet to get any email or response from the office on the action being taken to effect correction. Several Web Form has been sent yet no response .
Which email address can i use to contact IRCC ?
I am deeply worried about this especially knowing that my COPR will expire on May 12th, 2021.
If I read this right you have done the needful and all you can do is wait. You might want to email Accra since they approved or requested for your passport ACCRAIMMIGRATION@international.gc.ca also find the CPC case office details on the CIC website. Call the contact centre as well if this will speed up things (i hope). You shouldn't be worried about something you can't use as well. Get your documents corrected then worry about it expiring
 

iijoann

Newbie
Mar 3, 2021
3
0
If I read this right you have done the needful and all you can do is wait. You might want to email Accra since they approved or requested for your passport ACCRAIMMIGRATION@international.gc.ca also find the CPC case office details on the CIC website. Call the contact centre as well if this will speed up things (i hope). You shouldn't be worried about something you can't use as well. Get your documents corrected then worry about it expiring
Thank you Nathan for your kind response.
Could that be the reason why my Visa Details / information did not show up while it was scanned at the airport? What is the possible turnaround time to resolve such issues?
Kindly also help with the contact centre number to enable me follow up.
I am the PA and my family cannot travel without me.
Its so unfortunate
 

nathan2020EE

Star Member
Sep 21, 2020
100
63
Thank you Nathan for your kind response.
Could that be the reason why my Visa Details / information did not show up while it was scanned at the airport? What is the possible turnaround time to resolve such issues?
Kindly also help with the contact centre number to enable me follow up.
I am the PA and my family cannot travel without me.
Its so unfortunate
Most certainly. Turnaround time - Can't say
I don't have the details of the contact centre. Ive only seen on here that people have called them. Ive not had a reason speak to IRCC yet.
 

pedestal-man

Hero Member
Dec 16, 2015
319
118
Canada
Category........
FSW
Visa Office......
Ottawwa
NOC Code......
0**1
AOR Received.
25-05-2017
Any updates? Has anyone landed in the last 2 weeks?
 

Banana woman

Star Member
Dec 10, 2019
150
104
Hello all...my dependent’s passport got delivered to VFS Lagos on Feb 2 and still waiting for the passport to be returned. Anyone here submitted passport recently?, how long did it take to get it back?
 

Banana woman

Star Member
Dec 10, 2019
150
104
How are you then aware your passport is here
I meant that I sent the passport to them for visa processing and UPS confirmed they delivered it to the VFS on Feb 2. So I don’t know if the passport has been processed yet. I’m just trying to find out the time line of people that sent theirs recently and how long it took to get their stamped passport back.
 

nathan2020EE

Star Member
Sep 21, 2020
100
63
I meant that I sent the passport to them for visa processing and UPS confirmed they delivered it to the VFS on Feb 2. So I don’t know if the passport has been processed yet. I’m just trying to find out the time line of people that sent theirs recently and how long it took to get their stamped passport back.
Use the VFS tracking ID they sent to you. If you don’t have one get in touch with VFS or search your email thoroughly. People have had timelines of 1-2months in getting passports back.