My mom is the main applicant, and my dad is the accompanying applicant. We applied in June 2024 for the sponsorship. My mom was in Canada when we received the PPR in early May 2025. My dad was not visiting Canada. We informed IRCC that she is in Canada. They acknowledged receipt of the message and confirmed the information. We have not received anything ever since. Since she didn't plan to land at this time, her original plan was not to stay in Canada for long. If she knew she would be landing for her PR, she would plan accordingly. What are our options?
What happens if she goes back now. Can we inform IRCC that she has to go back? The original PPR letter gave her 30 days. I assume she cannot use that letter anymore to submit her passport. Is it going to take a long time for IRCC to send a new PPR email for them ?
Also, when she got the PPR letter, her background check was shown as completed on her application page on the IRCC portal. Now, it shows as "We are processing your background check". are they redoing the background check or it's just a glitch?