Hi everyone,
I hope someone can give some advice and/or share their experience. A little background, I (canadian citizen) am sponsoring my wife (american citizen). We submitted an outland application back in October 2023, she is now in Canada under visitor status. So far, she's done her biometrics and medical. The issue we've run into is they requested a copy of our marriage certificate 2x now, on top of the copy we submitted with the original application. They just said that the copy we submitted was not acceptable, but they don't specify why. We got married in Texas, the marriage license and certificate is one and the same. It's signed and registered. I'm just at a lost to why they kept asking for a copy and saying the one we submitted previously is not acceptable. It's a clear scan, as clear as a scanner can be.
If there's any advice, suggestion, or similar stories, I'm all ears. TIA
I hope someone can give some advice and/or share their experience. A little background, I (canadian citizen) am sponsoring my wife (american citizen). We submitted an outland application back in October 2023, she is now in Canada under visitor status. So far, she's done her biometrics and medical. The issue we've run into is they requested a copy of our marriage certificate 2x now, on top of the copy we submitted with the original application. They just said that the copy we submitted was not acceptable, but they don't specify why. We got married in Texas, the marriage license and certificate is one and the same. It's signed and registered. I'm just at a lost to why they kept asking for a copy and saying the one we submitted previously is not acceptable. It's a clear scan, as clear as a scanner can be.
If there's any advice, suggestion, or similar stories, I'm all ears. TIA