Oh yes, spoke to them twice already and all they would tell me its being processed… about couple weeks ago they even said they would follow up with processing office since im double the time past the processing time as advised on their website. Sent at least 5-6 web forms over the past month - NO REPLY. Card exp beg of Nov 2022 but i applied through pr portal Oct 15…my card expire 2023Aug. when you card expire? have you send webform or call ircc? i sent forms but waiting for reply.