PR card renewal acknowledgement using Permanent Resident Portal

[rodiy2k]

Does anyone have a clue to how long it might be until I get an acknowledgement of receipt (AOR) after submitting a renewal application on the PRP?

The fact that the "processing time" is somewhere in the 8 to 10 days range but that only starts after they bother to open up the case is ridiculous. Even stupider is the choices they give you to heck the status; I'm told the PRP status never changes from "submitted" and is only used to start the application. I've checked the Client application system daily since my submission (two weeks ago) and you can't use the IRCC site without the casde ID trhat's supposed to come with the AOR.

I went through this durin g COVID in 2020 but at least they had an excuse then. It took 8 weeks to get the AOR, 10 weeks to answer my inquitry (which they say they reply to in 3 days) and 14 weeks to finally get a new card. I'd hooped the advent of an online system might be morre efficient but I guess that was a stupid thought.

Sharing any recent experience would be appreciated.

 

[armoured]

Sharing any recent experience would be appreciated.

A lot of reports here that most 'standard' apps are getting the card in the mail before the tracker even shows anything.

Also generally MUCH faster than people were getting AORs before they changed the system.

You may think that 'stupid', but I think it's a trade-off most will take.

 

[rodiy2k]

A lot of reports here that most 'standard' apps are getting the card in the mail before the tracker even shows anything.

Also generally MUCH faster than people were getting AORs before they changed the system.

You may think that 'stupid', but I think it's a trade-off most will take.

Thank you for your reply.
I would agree with you that the trade off is is one I will also gladly take.
Sounds like the system that generates the AOR's is not communicating with whoever is processing the cards themselves.
I would note that my app is not "standard" because my wife and I lived overseas in the first 5 months of the 5 year period being reported. Since my PR card had lapsed and it was during COVID restrictions, I had to apply for a PRTD in Bangkok and therefore had to check the "yes" box asking if you've ever had a PRTD and then explain why. Not to mention the 5 years of notice of assessments and then I added bank statements and two leases to ensure there was no disputing the residency obligation. So it may be longer given my circumstances.

 

[armoured]

...to ensure there was no disputing the residency obligation. So it may be longer given my circumstances.

I don't have any direct insight into the process for doing the sorting into routine/fast vs not routine/slow (and I won't even venture to say that there are only two 'buckets' of treatment).

That said: cross your fingers, I don't think the PRTD experience definitively means it will take that much longer (although it could of course). The main driver may simply be whether the residency obligation clearly met (>730 days in Canada), and matches with accessible entry/exit records. (Probably plus some negative flags eg records show any issues already flagged or whatever).

From your description above not clear to me that you were actually out of compliance - seems more like just happened to get caught abroad longer than expected when PR card ran out.

Anyway: let's see. Most reviews are it's a lot faster except for marginal cases. Agree though that the tracker updates come later than you'd think they could (the communication issue).

 

[scylla]

Does anyone have a clue to how long it might be until I get an acknowledgement of receipt (AOR) after submitting a renewal application on the PRP?

The fact that the "processing time" is somewhere in the 8 to 10 days range but that only starts after they bother to open up the case is ridiculous. Even stupider is the choices they give you to heck the status; I'm told the PRP status never changes from "submitted" and is only used to start the application. I've checked the Client application system daily since my submission (two weeks ago) and you can't use the IRCC site without the casde ID trhat's supposed to come with the AOR.

I went through this durin g COVID in 2020 but at least they had an excuse then. It took 8 weeks to get the AOR, 10 weeks to answer my inquitry (which they say they reply to in 3 days) and 14 weeks to finally get a new card. I'd hooped the advent of an online system might be morre efficient but I guess that was a stupid thought.

Sharing any recent experience would be appreciated.

FYI - Processing times are from when the application is received by IRCC, not when the applicationed is opened by IRCC.

 

[rodiy2k]

I don't have any direct insight into the process for doing the sorting into routine/fast vs not routine/slow (and I won't even venture to say that there are only two 'buckets' of treatment).

That said: cross your fingers, I don't think the PRTD experience definitively means it will take that much longer (although it could of course). The main driver may simply be whether the residency obligation clearly met (>730 days in Canada), and matches with accessible entry/exit records. (Probably plus some negative flags eg records show any issues already flagged or whatever).

From your description above not clear to me that you were actually out of compliance - seems more like just happened to get caught abroad longer than expected when PR card ran out.

Anyway: let's see. Most reviews are it's a lot faster except for marginal cases. Agree though that the tracker updates come later than you'd think they could (the communication issue).

You are correct; I am not out of compliance in any way. For the 13 years I lived out of Canada, I never lost my PR status because I "traveled with my spouse" (who was my sponsor based on family class) the entire time. Since only PR's and citizens were admissible into Canada in late 2020, this meant I had to obtain a PRTD from the Canadian embassy in Bangkok to move back to Canada. The application required evidence that I "travelled with my spouse" for a five year period prior to the application to ensure that my PR status remained intact. Thankfuly, we set up lease agreements and bank accounts in both Malaysia and Thailand with both our names so I had that evidence. The PRTD was sent back to me faster during COVID than it would have been in normal times (They normally use a third party to expidite these requests but since the office was closed until furher notice, they told me to mail my passport and they would do it manulally themselves because they had nothing better to do.)

My time outside Canada on this renewal is therfore a combination of 150 days under category B (travelled with sponsor) and about 68 days in category "other" (vacation). Either way, it's well above the threshold for qualification. Yes, I got caught up in the system and that's why I applied as early as permissible with just under 9 months left until expiry as I have already planned to be out of Canada next winter.

 

[rodiy2k]

FYI - Processing times are from when the application is received by IRCC, not when the applicationed is opened by IRCC.

I'm unclear what the difference would be other than taking several days to open a file and then review the attached paperwork to ensure it meets the proper requirements

 

[scylla]

I'm unclear what the difference would be other than taking several days to open a file and then review the attached paperwork to ensure it meets the proper requirements

It's an important distinction. This means you know when the estimated processing time starts. Let's say you applied online. Assuming so, processing time starts as soon as you submit your application through the IRCC portal, not when IRCC bothers to open your application, per your original post. If the processing time started when they opened the application, you wouldn't really have any idea of when to start counting the estimated 10 days to process your application.

 

[armoured]

... that's why I applied as early as permissible with just under 9 months left until expiry as I have already planned to be out of Canada next winter.

Well, hard to say, you might get caught up in the "not enough winter" processing delay clause to ensure you get your share of snow like everyone else.