I have submitted an application to sponsor my spouse to come to Canada in August 2016 and shortly after received confirmation that I was approved. Her papers got sent to the Vienna office and the process began Nov.1, 2016. I was able to login to check the application status for both using the UCI I received, and my credentials until a week ago. She has not received a UCI herself or any emails from them so far. I checked the email provided in the application and it is correct.
Every time I try to login in the past week with my UCI and credentials it says: "We were not able to identify you using the information you provided."
Any suggestions?
Every time I try to login in the past week with my UCI and credentials it says: "We were not able to identify you using the information you provided."
Any suggestions?
