Hi Thanks for you reply.Hi there, I was an outland applicant then came into Canada before the pandemic and had to wait about 15 months (was on visitor pass - extended twice, no work, no nothing....my life was in a real life limbo) till I got my COPR. AOR was in Oct 2019 too so I can totally understand the frustration and disappointment of waiting for so long.
What I would recommend for your case since both of you are in Canada to seek GCMS notes (it's free for applicants who are in Canada). It does a detailed report/ status of your application and takes about 1 month to process. From there you can have a better idea of where you are in the process. When you do manage to call through to IRCC, ask them specific questions from the report.
Hope this helps and don't give up!
As per GCMC notes, My application was approved back in March 2020 and they didn't issued COPR (Due to covid).
I don't understand why they are taking all this time to Issue COPR.
I was trying to call them now however they are not picking up the calls. (1-888-242-2100 pressing 3-4-1-0 )
Is there any other way to call them