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New travel exemption for immediate family member not being honoured or implemented by OUTCAN visa offices

pgali

Full Member
Jul 6, 2020
25
12
My husband already gave biometrics for the spousal visa so they did not ask for it as it is valid for 10 years.
Have you tried sending an email to prioritize?

  • If you’ve already applied for a visitor visa
    Step 1: Email us at IRCC.COVID-TravelExemptions-Exemptionsdevoyage-COVID.IRCC@cic.gc.ca to tell us
    • you have an application in process
    • how you applied for your visa — online or by paper
    • your application number
    • your unique client identifier (UCI)
    • where you live now (current country of residence)
    • how you’re eligible to travel at this timeIf you’re travelling directly from the US
      You must be able to provide evidence that either
      • you’re travelling for an essentialFootnote 1 (non discretionary) purpose or
      • you’re an immediate family member of a Canadian citizen or permanent resident who is staying in Canada for at least 15 days.
    • provide proof as an attachment in your email
      • For example, if you qualify as an immediate family member of a Canadian citizen or Canadian permanent resident, you can provide one of the following:
        • a letter of support from your family member
        • your birth certificate
        • your marriage licence
        • a letter from your spouse, partner or parent
    • although it’s not recommended that you book travel before you get your visa, if you’ve booked travel, provide your travel itinerary, including your
      • flight number
      • departing time and location
      • arrival time and location
  • Step 2: You’ll receive a notification, either via your IRCC Secure Account or in your email, confirming whether your application is approved or refused or requesting more information, so we can make a decision.

Source:
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/apply-visit-work-student.html
 

Jamal A.

Star Member
Jan 13, 2019
88
26
Thank you, yes I dubut this is only for people who applied before April 9.
Yes I did send them an email but they said this is for people who applied online/paper before April 09 2020.
My husband just receive a reply and it is useless it is a generic message like they did not even read his message.. :

Good day ,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

Temporary resident visa, eTA, study permit and work permit applications from outside Canada

The Government of Canada is closely monitoring the novel coronavirus (COVID-19) and any impacts on IRCC clients.

Until further notice, most people can't travel to Canada, even if they have a valid visitor visa or electronic travel authorization (eTA). Foreign nationals, including United States (U.S.) citizens, can travel to Canada only if they are eligible.

So we can keep processing applications from people who are able to travel to Canada, we're temporarily changing how you can apply to visit, work or study in Canada.

In order to see how you can apply, please visit our website.

For more information on the situation and to receive up-to-date information, we invite you to consult our website.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:

Download application forms and guides
Change of address
Check your application status
Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,

Alexandra, agent 4395
Immigration, Refugees and Citizenship Canada
https://www.canada.ca/en/services/immigration-citizenship.html

CONFIDENTIALITY NOTICE: If you are not the intended recipient or if you received this communication in error, please delete the message without copying or disclosing it.

Note The information provided may change without notice. If there is conflicting information between the text in the email and the Immigration and Refugee Protection Act, the Citizenship Act or their regulations, the Act and/or Regulations prevail. This email was sent to you in the language of your choice. The information on the IRCC website is available in both official languages. The masculine form is used for convenience; it refers to all genders.


If the forum can not answer our inquiry who can answer it?
 

canuck78

VIP Member
Jun 18, 2017
52,981
12,775
Thank you, yes I dubut this is only for people who applied before April 9.
Yes I did send them an email but they said this is for people who applied online/paper before April 09 2020.
My husband just receive a reply and it is useless it is a generic message like they did not even read his message.. :

Good day ,

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

Temporary resident visa, eTA, study permit and work permit applications from outside Canada

The Government of Canada is closely monitoring the novel coronavirus (COVID-19) and any impacts on IRCC clients.

Until further notice, most people can't travel to Canada, even if they have a valid visitor visa or electronic travel authorization (eTA). Foreign nationals, including United States (U.S.) citizens, can travel to Canada only if they are eligible.

So we can keep processing applications from people who are able to travel to Canada, we're temporarily changing how you can apply to visit, work or study in Canada.

In order to see how you can apply, please visit our website.

For more information on the situation and to receive up-to-date information, we invite you to consult our website.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:

Download application forms and guides
Change of address
Check your application status
Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
Sincerely,

Alexandra, agent 4395
Immigration, Refugees and Citizenship Canada
https://www.canada.ca/en/services/immigration-citizenship.html

CONFIDENTIALITY NOTICE: If you are not the intended recipient or if you received this communication in error, please delete the message without copying or disclosing it.

Note The information provided may change without notice. If there is conflicting information between the text in the email and the Immigration and Refugee Protection Act, the Citizenship Act or their regulations, the Act and/or Regulations prevail. This email was sent to you in the language of your choice. The information on the IRCC website is available in both official languages. The masculine form is used for convenience; it refers to all genders.


If the forum can not answer our inquiry who can answer it?
3 weeks is not a very long time when it comes to a reply. Unfortunately when you marry someone who lives in a country that is across the world there will often be a separation period. With the pandemic the wait time is likely going to increase. Canada needs to protect their workers so delays are just a reality for anyone applying for anything in the government. Based on your previous posts you only got AOR in February so you have a lot of processing to go. Some countries take over usually over 1 year even before covid.
 
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Reactions: Andre5

AdilKhan1012

Star Member
Aug 27, 2019
70
12
Canada
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2141
Job Offer........
Yes
Pre-Assessed..
Yes
App. Filed.......
16-08-2017
Doc's Request.
25-09-2017
AOR Received.
15-09-2017
Med's Request
29-09-2017
Med's Done....
27-09-2017
Passport Req..
16-12-2017
VISA ISSUED...
14-01-2018
LANDED..........
01-04-2018
Hi Guys,
I am planning to apply TRV for my PA.
Sponsor application is under process, AOR1 Feb 1st week 2020.
I think IRCC (CIC) will use biometric which has been done in Feb 2020, is it?

I heard and read IRCC giving so many TRVs to spouses. Please advise
 

Spvisapr

Full Member
Jul 3, 2020
25
10
Hi Guys,
I am planning to apply TRV for my PA.
Sponsor application is under process, AOR1 Feb 1st week 2020.
I think IRCC (CIC) will use biometric which has been done in Feb 2020, is it?

I heard and read IRCC giving so many TRVs to spouses. Please advise
Yes, you can apply for trv and under immediate family reunification to prioritize your application (purpose of visit should be selected as others and description mention as COVID'19) All the best
 

scylla

VIP Member
Jun 8, 2010
92,981
20,571
Toronto
Category........
Visa Office......
Buffalo
Job Offer........
Pre-Assessed..
App. Filed.......
28-05-2010
AOR Received.
19-08-2010
File Transfer...
28-06-2010
Passport Req..
01-10-2010
VISA ISSUED...
05-10-2010
LANDED..........
05-10-2010
Hi,
Please help answer this question. Will the TRV application put on hold, if biometrics is not done?
Yes - it will be put on hold.
 

AdilKhan1012

Star Member
Aug 27, 2019
70
12
Canada
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2141
Job Offer........
Yes
Pre-Assessed..
Yes
App. Filed.......
16-08-2017
Doc's Request.
25-09-2017
AOR Received.
15-09-2017
Med's Request
29-09-2017
Med's Done....
27-09-2017
Passport Req..
16-12-2017
VISA ISSUED...
14-01-2018
LANDED..........
01-04-2018
Yes, you can apply for trv and under immediate family reunification to prioritize your application (purpose of visit should be selected as others and description mention as COVID'19) All the best
Thanks!!!!
 

AdilKhan1012

Star Member
Aug 27, 2019
70
12
Canada
Category........
CEC
Visa Office......
Ottawa
NOC Code......
2141
Job Offer........
Yes
Pre-Assessed..
Yes
App. Filed.......
16-08-2017
Doc's Request.
25-09-2017
AOR Received.
15-09-2017
Med's Request
29-09-2017
Med's Done....
27-09-2017
Passport Req..
16-12-2017
VISA ISSUED...
14-01-2018
LANDED..........
01-04-2018

Andre5

Star Member
Apr 26, 2020
61
49
3 weeks is not a very long time when it comes to a reply. Unfortunately when you marry someone who lives in a country that is across the world there will often be a separation period. With the pandemic the wait time is likely going to increase. Canada needs to protect their workers so delays are just a reality for anyone applying for anything in the government. Based on your previous posts you only got AOR in February so you have a lot of processing to go. Some countries take over usually over 1 year even before covid.
There's no reason the service has to be so poor. There is no pandemic in Sydney NS. They probably haven't had even one case since April. It's a joke. They're sitting at home, giving themselves a paid vacation. 3 weeks for a reply to an inquiry? Other countries are worse? Great attitude.
 

Caly

Star Member
Feb 2, 2020
104
36
Ontario
Category........
FAM
App. Filed.......
01022020
There's no reason the service has to be so poor. There is no pandemic in Sydney NS. They probably haven't had even one case since April. It's a joke. They're sitting at home, giving themselves a paid vacation. 3 weeks for a reply to an inquiry? Other countries are worse? Great attitude.
Actually Nova Scotia has 1,065 positives, 63 deaths, four active cases and 998 cases of #COVID19 resolved.
Even before the pandemic these things took time. It is understandable that it's even slower now. A lot of unions have been very concerned with the health of their workers and many places have been adding things like plexiglass and sanitation stations etc to their offices before fully reopening.
 

Andre5

Star Member
Apr 26, 2020
61
49
Actually Nova Scotia has 1,065 positives, 63 deaths, four active cases and 998 cases of #COVID19 resolved.
Even before the pandemic these things took time. It is understandable that it's even slower now. A lot of unions have been very concerned with the health of their workers and many places have been adding things like plexiglass and sanitation stations etc to their offices before fully reopening.
I said virtually none since April. May 1 until now there have only been 100 cases in the entire province. There have probably been 5-10 in Sydney. Cases! And the whole immigration process grinds to a halt? It's a complete overreaction. That it takes months to add plexiglass and hand sanitizers around an office tells you everything you need to know about how efficient they are. You're right, the union only cares about the employees. They couldn't care less about the customer.

It's really amazing, since their job is about as safe as you can imagine compared to everyone else: hospital workers, police/fire, grocery store worker, uber driver, airport worker, bus driver, etc. They are in no rush because they're still getting paid.
 
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Reactions: Smd91_ and Toby2020

Andre5

Star Member
Apr 26, 2020
61
49
Eastern NS has had 54 total cases since day one. That's all it takes to bring government to its knees.
 

canuck78

VIP Member
Jun 18, 2017
52,981
12,775
There's no reason the service has to be so poor. There is no pandemic in Sydney NS. They probably haven't had even one case since April. It's a joke. They're sitting at home, giving themselves a paid vacation. 3 weeks for a reply to an inquiry? Other countries are worse? Great attitude.
To protect your privacy immigration workers can’t take all your private information home and work on their home internet. Canada’s covid rates were relatively low because people remained at home. Do you realize how many inquiries CIC is getting from around the world and many are repeat inquiries. The work is also not done solely in NS. I also think you are waiting for an answer about your TRV not an email. 3 weeks is not unusual to wait for an approval/refusal for a TRV before covid.
 

Andre5

Star Member
Apr 26, 2020
61
49
visa is a privilege not a right. one should be thankful at least IRCC is processing visas and allowing international travel .
Oh yes we are so lucky. We should be so grateful they are ... sort of... allowing families to be together.