Hello I got my ecopr but I’m not able to upload a photo it showing me a warning pixel range not matching and too bright or too dark can anyone please help.
New PR confirmation portal
- Thread starter harmandeepsingh9084@gmail
- Start date
That’s good to hear that you received your PR card . For us, we reuploaded new photo on Nov 11 and still no update until now. Did you received an email about an update to your gckey portal?
Same issue, take a new photo for the brightness issue, it should fix it. But for pixel issue i have no clue. So I spent 200 cad at 5 different studios to get different pixel resolution pictures and I get the same issue again and again. So what I did was, I changed the resolution to 4200 x 3000 pixels. You can do this online. Then it takes the picture. This is a technical issue not in our hands. How did you get ecopr without uploading photos? Thanks let me know if you are able to fix it. Im losing my mind
Just got my login credentials! 17 days since I got the first email.
I think this cropping of image is a new thing, I confirmed with my friends who recently got PR and they didn't see the crop tool.
So, you are correct the pics that you get done from outside might lower the size of the pic from the minimum required.
I was also seeing the same issue for the pic size, so scaled the image to about 2400X3600 and then cropped it; the resulting image was good to be uploaded and didn't see the error anymore; though the colour pic that I was uploading turned into B&W; I think that won't be an issue, since it's done on the portal side and b&w pics are also valid.
Thank you so much for confirming this! In your opinion should I use crop tool (the blue and green lines) to crop it or should I submit it as it is. Mine are B and W as well.
Yes, crop and then submit.
Don't submit till there are errors on the page.
Since you already have pics having resolution of 3000X4200 pixels; when you'll crop the it on the portal, resulting pic will be more than the minimum required resolution of 1280X1600.
I had to reduce the pic resolution to 2400X3600 so that the pic can be less than 5 mb.
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When I don't crop it and with 3000x4200 pixel size, it takes it in. ( it takes it in even with cropping it). Any other resolution and it gives me an error. It takes the pic whether I crop it or not. And changing pixel resolution didn't change the dimensions on my photo. It stayed the same. Can you confirm yours did too? Thank again for all the feedback, its very helpful and I appreciate it!
I used the tool and cropped the pic and then submitted.
Before submitting make sure, that there are no errors on brightness and pixel size. All the best.
Hello,
it's been over three months since I have got my ECOPR and still I didn't get my PR card. Any advised to get PR card as soon as possible.
Thanks
it's been over three months since I have got my ECOPR and still I didn't get my PR card. Any advised to get PR card as soon as possible.
Thanks
Thanks! Ill crop the pic till my chin touches the green circle lol don't know why they do this stuff. Thanks again! And goodluck!