Thank you MGrace. If you have a No Criminal Record or No Pending Case remark, you have to provide any documents pertaining to the case filed against to you and kung ano yung naging desposition. Then need ng NBI letter of explanation regarding the remark.The letter will just contain yung case details mo din. Hindi ka lang muna makakakuha ng letter of explanation hanggang walang letter from IRCC asking the document at ayaw magbigay ng NBI. Pero hanapin mo yung instructions from CIC website pra sa Police Clearance from NBI at iprint mo at ipakita sa NBI baka payagan ka makakuha. Goodluck!