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My CRA - ERR 041, then ERR 062. New PR - new account?

matthewctrl

Full Member
Jan 16, 2019
35
16
Scotland
Category........
FAM
Visa Office......
London
Hey everyone.

I was previously on a 2 year working holiday visa from the UK. Became PR in Oct 2019. I haven't tried to log into my online CRA account since then and when I tried today with my current details, I was hit with ERR 041. After some Googling, it looks like I needed to create a new account since my SIN had changed. When I tried to create a new account with my new SIN, I received ERR 062 and was advised to contact the CRA.

Is this because I haven't filed a tax return under my new SIN? Any advice on what to do here? With the phone lines slammed, it looks like I'd need to write to the CRA about this.
 

rafihyd

Member
Nov 24, 2015
19
4
I followed the below steps:
1. Create a new CRA account with the new SIN.
2. The account throws some errors, you may need to login again. It took me 24 hours to login into the new account.
3. Once you login, it asks a few personal details again.
4. You can request CRA security code by paper mail or call 1800-959-8281 to get the code by email. They will ask detailed question about you and your last tax return.
5. After verification, I got the email and was able to login and see all the details of previous returns. Seems like it is automatically linked to you previous SIN.
 
Apr 21, 2016
19
2
I followed the below steps:
1. Create a new CRA account with the new SIN.
2. The account throws some errors, you may need to login again. It took me 24 hours to login into the new account.
3. Once you login, it asks a few personal details again.
4. You can request CRA security code by paper mail or call 1800-959-8281 to get the code by email. They will ask detailed question about you and your last tax return.
5. After verification, I got the email and was able to login and see all the details of previous returns. Seems like it is automatically linked to you previous SIN.
Thanks, I'm gonna try this.
 

El_Brujo81

Full Member
Sep 4, 2019
48
11
I followed the below steps:
1. Create a new CRA account with the new SIN.
2. The account throws some errors, you may need to login again. It took me 24 hours to login into the new account.
3. Once you login, it asks a few personal details again.
4. You can request CRA security code by paper mail or call 1800-959-8281 to get the code by email. They will ask detailed question about you and your last tax return.
5. After verification, I got the email and was able to login and see all the details of previous returns. Seems like it is automatically linked to you previous SIN.
I tried this today. I didn't have any issues other than My Account has limited access until I receive the security code. I was able to see some information from the previous tax year though. So yes, it looks like everything was migrated from my old SIN.
 
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